Project Support Officer
PMO Project Support Officer, NewGen Matrix
Employment Type: Temporary Full Time (up until 1 March 2027)
Position Classification: Health Manager Level 2
Remuneration: $114,251 to $134,809, plus Superannuation
Location: 1 Reserve Road, St Leonards NSW, in a hybrid working environment
Hours Per Week: 38
Requisition ID: REQ654826
Closing Date: Sunday 31 May 2026 (11:59PM)
Join our NewGen Matrix Program at the Ministry of Health for an exciting temporary full‑time opportunity and be part of a flagship statewide reform program improving patient flow and access to care across NSW.
About us:
- The NewGen Matrix (Dynamic State Patient Allocation Matrix) is a major reform supporting real‑time, data‑driven decision‑making for patient flow, escalation and whole‑of‑system coordination.
- The Health System Support Group partners with NSW Health entities to deliver complex, statewide programs enabling safe, high‑quality and sustainable healthcare.
- We foster a collaborative, inclusive and flexible workplace grounded in the NSW CORE values.
Build your career leading one of NSW Health’s most significant patient flow reforms within the Program Management Office stream of the NewGen Matrix project.
To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.
About the role:
This role sits within the NewGen Matrix Program Management Office (PMO) and provides governance, reporting and coordination support across the program. The role assists coordination across leadership, delivery streams and stakeholders, ensuring efficient program operations and high-quality executive outputs.
What you will do:
- Provide end-to-end secretariat support for governance forums, including agenda coordination, papers, minutes and action tracking
- Prepare high-quality written materials such as briefs, correspondence and reports
- Manage calendars, meeting scheduling and room bookings
- Monitor and triage shared inboxes, ensuring timely coordination and escalation
- Maintain accurate records in records management systems, in line with recordkeeping requirements
- Develop presentations and communications aligned to endorsed messaging
- Support stakeholder engagement activities, workshops and presentations
About you:
We are seeking a proactive and highly organised PMO professional who thrives in a fast-paced environment and can manage competing priorities effectively.
You will demonstrate:
- Experience in project support or PMO roles within complex programs
- Strong governance and reporting capabilities
- Excellent written communication skills, including brief and report writing
- Strong organisational and time management skills with high attention to detail
- Ability to synthesise information from multiple sources and produce clear outputs
- Experience with record management systems
- Advanced Microsoft Office skills
- Relevant tertiary qualifications or equivalent experience
How to apply:
At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume and cover letter, explaining your interest and motivation in applying for this role and highlighting your relevant skills.
For role related queries or questions contact Kim Mulheron on Kimberley.Mulheron@health.nsw.gov.au and quote REQ654826
If you do require any adjustments to the recruitment process during the recruitment process, please contact Khloe Yang at Shuo.Yang@health.nsw.gov.au
Closing Date: Sunday 31 May 2026 (11:59PM)
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Our commitment to Diversity and Inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.
- For more information about working at the NSW Health, please visit our career portal.
Applications Close: Sunday 31 May 2026 (11:59PM)
