Clinical Technology Officer - Single Digital Patient Record

Position: Clinical Technology Officer (multiple roles) 
Employment Type: Permanent & Temporary Full-Time positions
Award Level: Health Manager Level 2

• Opportunity to work from our modern Chatswood/St Leonards offices
• Attractive salary from $114,251 + 12% Super and annual leave loading
• Allocated day off per month, salary packaging, discounted fitness passport and more!
• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, 26th May 2026

About Us – Single Digital Patient Record (SDPR), NSW Health

Be part of the team leading the largest digital transformation in Australia’s public health history. NSW Health’s SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.

By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere. 

Join us now and contribute to the millions of ways we're enriching health every day.

About the Opportunity

We are looking to fill multiple roles across Clinical Technology Officer and Clinical Technology Operations Officer in our Clinical Technology Team within SDPRIA. You will support both the deployment and ongoing operation of clinical technology solutions that enable the Single Digital Patient Record (SDPR) across NSW Health.

This role combines field‑based clinical technology readiness and deployment with operational support of medical device integrations and associated systems. You will work across NSW Health sites to audit and prepare devices, support deployments, and contribute to the stability, performance and reliability of integrated clinical technologies once live.

Your work will include onsite audits, asset data capture, equipment preparation and technical checks, as well as monitoring, troubleshooting and maintaining medical device integrations and vendor applications. Using defined runbooks and sound judgement, you will resolve issues within scope and escalate appropriately to ensure patient‑safe and reliable services.

In this role, you will:

• Support the readiness, deployment and ongoing operation of clinical technologies and medical device integrations across NSW Health
• Perform onsite audits, asset data capture, equipment preparation and technical checks to ensure devices are integration‑ready
• Monitor and troubleshoot live clinical technology services, assessing incidents for clinical impact and escalating where required
• Work closely with SDPRIA teams, Health Entities, ICT, Biomedical Engineering and vendors to resolve issues and maintain service reliability
• Maintain accurate documentation, follow runbooks and contribute to continuous improvement of deployment and operational processes

About You

You are a technically capable and adaptable professional with experience in clinical engineering, medical devices or healthcare ICT. Your background may be in field‑based deployment, operational support, or a combination of both, with a strong ability to follow structured processes, apply judgement and understand clinical impact.

You bring:

• Experience with clinical engineering or medical device deployments, audits or integrations
• or experience supporting live healthcare systems, integrations or applications in an operational setting
• The ability to troubleshoot issues, follow runbooks and escalate appropriately
• Strong attention to detail and commitment to accurate documentation
• Clear communication skills and the ability to work with diverse technical and clinical stakeholders

You will succeed in this role if you:

• Enjoy working in an environment where no two days are the same. 
• Are motivated by tight deadlines and problem solving on the go. 
• Can juggle multiple priorities while staying calm and outcome focused. 
• Thrive when collaborating with others to deliver results in a fast-moving space.

Need more information?

• Position description – Clinical Technology Officer
• Position description – Clinical Technology Operations Officer
• Check out our diversity and inclusion commitment
• Learn more about our Single Digital Patient Record Program

Working at SDPRIA

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Professional growth and career development
• Allocated day off per month
• Salary packaging
• Various health and wellbeing programs to support our team

How to apply

Share with us your most up to date resume (up to 5 pages), highlighting your relevant skills and experience and answer the targeted question below.

Targeted Question (max 300 words): A clinical area reports that data from several bedside devices are not showing on the central monitor, although the devices appear to be functioning locally; describe how you would assess clinical risk, approach resolving the issue, manage relevant stakeholders, and ensure it is progressed through to resolution.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we welcome their use, we’re eager to see your personality and get to know the person behind the application!

Role-specific enquiries: If you have any questions about the role, please contact the hiring manager Andrew Cook via andrew.cook@health.nsw.gov.au

General recruitment and adjustment enquiries: If you require assistance, have any questions about the recruitment or require adjustments to the recruitment/interview process, please contact Vaaruni Narayana at Vaaruni.narayanaiyengar@health.nsw.gov.au 

 
Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• This role may require evening, night, weekend and/or shift work, in accordance with operational needs and Award provisions.

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