Associate Director - Integration Services

Associate Director - Integrations Services (Health Manager Level 5) 
 

• Permanent Full-Time
• Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
• Attractive salary, from $173,345 up to $193,906 + 12% Super + 17.5% annual leave loading
• Up to 12 extra days off per year + 4 weeks annual leave
• Increase your take home pay with salary packaging, meal allowance, fitness passport and more
• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, 19 May 2026


About Us – eHealth NSW
At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation - alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.


About the Opportunity
As Associate Director of our Integration Services at eHealth NSW, you will be responsible for planning, leading and managing the delivery of Integration Services for eHealth NSW within Service Level Agreements to ensure the achievement of objectives in relation to clinical system integration at a local and enterprise level within the NSW Health ecosystem; and the various platforms and products using these services while working with senior stakeholders to define and implement service initiatives to achieve strategic and operational business objectives.

This role offers the opportunity to be responsible for harmonising disparate systems, processes, and people to achieve unified business goals. This will include strategic planning including risk and change management as we transition to new platforms and products whilst maintaining modern architecture principles.

A focus on continual business improvement and service efficiencies including financial management.

In this role, you will:

• Lead and develop a high-performing team to deliver consistent, customer-focused services while fostering a positive, safe, and accountable workplace culture.
• Oversee and enhance integration services by building strong customer relationships, aligning service offerings with local requirements, and driving service improvements in line with eHealth NSW strategy.
• Engage and collaborate with key stakeholders - including Local Health District ICT managers and teams and other NSW Health agencies - to plan and implement effective, future-ready solutions.
• Ensure integration services are well-governed, aligned with eHealth NSW strategic and service delivery objectives, and consistently meet performance, financial, and delivery targets.
• Provide expert strategic guidance across scope, delivery, risk, vendor management, and stakeholder collaboration.
• Manage day-to-day operations with a strong focus on compliance, safety, privacy, security, procurement, and risk management.

About You
We are looking for someone who has:

• Superior experience and a record of achievement in leading and managing highly complex and large technical integration projects in a large and complex organisation, including relevant qualifications or equivalent. This includes superior knowledge and extensive experience ensuring integration projects are completed on time, on budget, to quality standards, and within agreed scope.
• Extensive experience leading teams with the ability to motivate, build strong capabilities and develop talent into a performance based and customer focused work culture.
• Extensive experience analysing resource utilisation, capacity and capability planning against business needs and scheduling resources to assignments.
• Proven capacity to contribute to and implement strategic initiatives, including the capability to plan, manage change, improve performance and project manage. This includes, capability to initiate major project communication activities to build awareness among program teams and key stakeholders, improve program understanding and promote organisational goals, values and objectives.

Need more information?

• Position description
• Find out how we hire at eHealth NSW 
• Check out our diversity and inclusion commitment 
• Learn more about us at eHealth NSW

Working at eHealth
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Flexible work options
• Professional growth and career development
• Allocated day off per month
• Salary packaging 
• Various health and wellbeing programs to support our team

How to apply
Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Kendall Hockey and quote REQ659745.

We will review all applications after the closing date. If your application is successful, you may be invited to take part in additional assessments as part of the recruitment process.


Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. 
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
  If you currently reside outside NSW, please confirm in your application your willingness to relocate if successful.