Clinical Reliability Improvement Facilitator

Drive Excellence in Healthcare: Join Northern Sydney Local Health District (NSLHD) as a Clinical Reliability Improvement Facilitator, Health Manager Level 3, Permanent Full Time role focused on Quality Improvement, Research, Education and Training.

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 3
Remuneration: $2,436.82 - $2.768.26 per week
Hours Per Week: 38
Requisition ID: REQ553855

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

The Clinical Reliability & Effectiveness Department (CRED) is one of the pillars of the NSLHD Clinical Governance Directorate and leads several elements of the organisation’s Clinical Governance Improvement Framework. CRED encompasses three major program domains: clinical review and audit; projects and research, and education and training.  The Clinical Reliability Improvement Facilitator (CRIF) works across all three program domains, providing services in clinical process review and improvement to all NSLHD sites and sectors.  The CRIF positions also play a pivotal role in supporting the NSLHD Clinical Networks to achieve their primary objectives related to implementation of the NSLHD Clinical Services Plan. This involves attendance at NSLHD Clinical Network Meetings, investigating and making recommendations to reduce unwarranted clinical variation, and supporting the implementation of clinical quality improvement projects.

The CRIF position holder will rely on their extensive clinical knowledge and thorough understanding of health care delivery systems to design and conduct audits of clinical care and healthcare delivery systems.  The department is also responsible for facilitating and promoting the use of many of the reliability improvement tools outlined in the Clinical Governance Improvement Framework.

The CRIF promotes health care improvement through education and research, and the facilitation of various State-wide quality improvement programs and local Clinical Practice Improvement projects.  This work will include District-wide project and change management, audits and major improvement projects on behalf of external stakeholders including NSW Health and the Clinical Excellence Commission.

The CRIF is a senior position within the Clinical Governance Directorate and requires highly developed analytical, leadership and project management skills, and an ability to work with a high degree of autonomy reflecting the level of experience and expertise required.  The position holder also requires an understanding of complex issues including trends in health status, service utilisation, health technology, policy and contentious issues at the local and State level.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria: