Neurology Booking Clerk - Targeted
Be the connection that helps patients access expert neurological care — one appointment at a time
Employment Type: Temporary Part Time Until June 2026
Position Classification: Administration Officer Level 3
Remuneration: $34.46 - $35.54 + 12% Super + Salary Packaging
Hours Per Week: 24
Requisition ID: REQ611553
Closing Date: Tuesday 4th November
Location: John Hunter Hospital | Awabakal Land
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
About The Role:
The JHH Neurophysiology Team is a small, highly skilled group of professionals providing advanced neurophysiology testing to patients of all ages — across the spectrum of physical, cognitive, and psychological health. As part of the large and progressive Neurology Services of JHH and JHCH, we are proud to contribute to the Hunter New England expert team of epileptologists and neurophysiologists.
We are seeking a proactive, organised, and enthusiastic individual to join our team as the Neurophysiology Booking Clerk. In this role, you will be the main point of contact for patients, clinicians, and key stakeholders, both within JHH and from external hospitals. You will coordinate and schedule a wide range of neurophysiology appointments, maintain waitlists, and help ensure our technicians and consultants can provide timely, high-quality care to our patients.
Coordinate and schedule neurophysiology appointments for patients of all ages.
Maintain accurate waitlists and patient records to support timely care delivery.
Liaise effectively with internal and external stakeholders including doctors, nurses, technicians, and administrative teams.
Provide clear, compassionate communication to patients and families regarding appointments and procedures.
Support the smooth operation of the Neurophysiology Unit within the broader Neurology Department.
About You:
You will bring a positive, can-do attitude and a genuine interest in supporting patients and clinicians in a busy hospital environment. You thrive in a multidisciplinary team, are eager to learn new systems and processes, and can adapt flexibly to solve logistical and administrative challenges
Demonstrated high-level organisational and administrative skills.
Proven ability to manage competing priorities in a fast-paced healthcare setting.
Strong interpersonal and communication skills with patients and healthcare professionals.
Willingness to learn and adapt to new systems and processes.
Experience in hospital administration or medical scheduling is desirable but not essential.
Benefits:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
Sustainable Healthcare: Together towards zero
4 weeks annual leave (pro-rata for part time employees)
Salary packaging options - up to $11,600 plus novated leasing
Fitness Passport for health and well-being - discounted gym options for you and your family
Employee Assistance Program (EAP) for staff and family members
Additional Information:
An eligibility list will be created for future part time temporary part time vacancies.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Sonya Benson on Sonya.Benson@health.nsw.gov.au
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply.
Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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