Patient Enquiries Officer (Receptionist)

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Location: Nepean Hospital
Remuneration: $33.59 - $34.70 per hour
Hours Per Week: 28
Requisition ID: REQ622988
Applications Close: 14 December 2025

With CORE Values of Collaboration, Openness, Respect and Empowerment, 
working with us will ensure your professional life is provided every opportunity to 
succeed and develop in your chosen career role.

About Us
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

An exciting opportunity is available to join the Patient Enquiry team at Nepean Hospital as a part-time Receptionist. In this frontline role, you will provide face-to-face assistance to patients and visitors, offering clear information about departments and patient whereabouts, while also managing enquiry phone calls with professionalism and care.

The Patient Enquiry service plays a vital role in supporting hospital operations, including parking validations and passes, booking couriers, dispensing taxi vouchers, and assisting Official Visitors. As a Receptionist, you will be an essential point of contact, ensuring a welcoming and efficient experience for all who engage with the service.

The successful applicant will work 7 shifts of 8 hours each fortnight, equating to 14 shifts across a 4-week roster. Service hours operate Monday to Sunday, between 7:30am and 8:00pm, offering a dynamic and varied work environment. If you are organised, customer-focused, and thrive in a dynamic hospital setting, we encourage you to apply and become a valued member of our team.

Benefits available to eligible NBMLHD employees

• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport
   

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

For assistance with applying through the NSW Health Career Portal please click here.