Emergency Department Navigator

• Lead patient flow and care coordination in a dynamic ED environment

• Drive efficiency and enhance patient experience through leadership

• Be part of a collaborative, high-performing multidisciplinary team

Manage patient journeys, build strong clinical partnerships, and lead innovation in emergency care at Westmead Hospital.

Employment Type: Permanent Part Time  
Position Classification: Nurse unit manager Level 1   
Remuneration: $66.02 per hour
Hours Per Week: 24
Location:  Westmead

Where you'll be working 
Join the dedicated Emergency Department team at Westmead Hospital, one of NSW’s leading tertiary hospitals. We pride ourselves on delivering world-class care in a fast-paced, supportive environment.

• Work in a state-of-the-art facility serving a diverse community

• Be part of a team committed to patient safety and excellence

• Collaborative culture with strong clinical leadership

• Opportunities for professional growth and leadership development

• Located in the heart of Western Sydney with easy transport access

What you'll be doing 
As an ED Navigator, you will play a pivotal role in ensuring patients receive timely, safe, and coordinated care throughout their emergency journey. You’ll support clinical teams, monitor patient flow, and lead initiatives that improve efficiency and outcomes.

• Facilitate patient movement through the ED to meet access targets

• Provide clinical leadership and problem-solving in real time

• Build strong relationships across multidisciplinary teams

• Monitor key performance indicators and escalate delays proactively

• Support streaming of patients through appropriate Models of Care

Ready to make a real impact in emergency care? Apply now and join NSW Health – where your career makes a difference every day.

How to Apply
 Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.   

 Essential Requirements

• Registration: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) (NSW Registered Nurse – Division 1) 

 Selection Criteria

1. Demonstrated understanding of the different Emergency Department’s models of care and an understanding of the Emergency Key Performance Indicators

2. Demonstrated skill in the analysis of complex issues, problem-solving, formulating new approaches and implementing strategies, including the ability to develop and monitor outcomes

3. Demonstrate effective interpersonal skills with the ability to establish and maintain professional relationships with other healthcare workers, clients and carers

4. Excellent time management and organisation skills with attention to detail with proven ability to adapt to dynamic work environment

5. Suitable post graduate qualifications and/or experience in field as deemed appropriate by WSLHD

6. Demonstrated application and understanding of patient flow principals

Requisition ID: REQ623367
Applications Close:  11th January 2026

Please be aware that due to the Christmas / New Year period, there may be a delay in the progress of your application.  The convenor of this position may not be in contact with you until the new year if you are successful in obtaining an interview.

 
Need more information ?

• Find out more about applying for this position.

• Review the detailed   Position Description for insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact  Kelly Bivona - kelly.bivona@health.nsw.gov.au or 0423 000 175