Administrative Officer Level 2 - Targeted
Join our team and support culturally safe, high-quality care for women and families — every patient, every time.
Employment Type: Permanent Full Time and Temporary Part Time (until May 2027)
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 per hour + super + salary packaging
Requisition ID: REQ649473
Location: John Hunter Hospital | Awabakal Country
Application closing date: Wednesday, 1st April 2026
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
John Hunter Hospital is seeking motivated and organised individuals to join the Maternity and Gynaecology Outpatient Team. In this frontline administrative role, you will play a vital part in delivering high-quality care to women and their families across both onsite and satellite outpatient clinics. You will be a key member of a supportive, multidisciplinary team, contributing to the smooth operation of services and helping ensure every patient receives the care and attention they deserve.
We have:
- 1 x Permanent Full-time role
- 1 x Temporary Part-Time role (Mon–Thu)
- Eligibility list for future full-time and part-time opportunities
About the Role
As an Administration Officer Level 2, you will provide consistent, high-quality customer service as the first point of contact, including managing telephone and email enquiries, updating patient details, filing, referral management, and supporting the administration of paper-based medical records.
You will work closely with a multidisciplinary team, establishing positive relationships with staff at all levels and contributing to the smooth operation of the Outpatient Service.
Key responsibilities include:
- Provide professional, friendly, and efficient service to women and families attending Maternity and Gynaecology Outpatients
- Maintain a well-organised, accurate, and confidential filing system
- Ensure timely and precise completion of administrative tasks, including updating patient records and processing referrals
- Prioritise workloads effectively to meet the demands of a busy outpatient service
- Support satellite clinics with accurate patient information and medical record management
- Work collaboratively with clinical and non-clinical staff to achieve quality service outcomes
About You
We are seeking a proactive and adaptable team player with excellent organisational and communication skills who thrives in a fast-paced healthcare environment. You will be able to work independently while contributing effectively to a busy, multidisciplinary team. This role is ideal for someone who is organised, reliable, and committed to delivering high-quality, patient-centred administrative support.
What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:
Sustainable Healthcare: Together towards zero
Proximity to shopping and other services
Monthly Allocated Days Off (for full-time employees)
4 weeks annual leave (pro-rata for part time employees)
Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
Salary packaging options - up to $11,600 plus novated leasing
Fitness Passport for health and well-being - discounted gym options for you and your family
Employee Assistance Program (EAP) for staff and family members
Need more information?
Click here for the Position Description
Find out more about applying for this position
For role related queries or questions contact Pauline Williamson on Pauline.Williamson@health.nsw.gov.au
Additional Information:
- An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
- This position is full time; however, job share and/or part time arrangements will be considered
- To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
- We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.
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