Administration Officer

Employment Type:  Various Positions Available 
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 + 12% Super + Salary Packaging 
Hours Per Week: Various 
Requisition ID: REQ600969

Closing Date: Thursday 4th September

Location: John Hunter Hospital | Awabakal Land

Are you a reliable and detail-oriented administrator looking for a dynamic, fast-paced environment where your skills directly support patient care? We are seeking motivated individuals to join our John Hunter Admissions Service team as an Administrative Support Officer. With various roles available and we are willing to work with you to create the perfect work / life balance 

This is your opportunity to work with the Hunter New England Local Health District, one of the largest and most innovative health services in Australia, providing care to a population of over 900,000 people.
As a key part of our admissions service, you will provide efficient and effective administrative support, including:

• Accurate data input and records management

• Revenue management and billing tasks

• Providing exceptional customer service to patients, families, and clinical teams

• Supporting team operations to ensure smooth admission processes

• Using various electronic systems and digital tools to complete work activities
   

You’ll work closely with both patients and staff, helping to ensure that our service runs smoothly, professionally, and with compassion.

About You:

We’re looking for individuals who bring a mix of experience, professionalism, and commitment. To be successful in this role, you will have:

• Relevant administrative qualifications and/or equivalent experience

• Strong customer service skills with the ability to interpret and respond to diverse client needs

• The ability to work independently, maintain confidentiality, and exercise discretion

• Proven ability to manage high volumes of work and competing deadlines

• Confidence in using a wide range of computer systems and software

• Flexibility to work across a 24/7 roster, including weekends and public holidays
  
  Benefits: 
  

• At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer: 

• 4 weeks annual leave (pro-rata for part time employees) 

• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance

• Salary packaging options - up to $11,600 plus novated leasing

• Fitness Passport for health and well-being - discounted gym options for you and your family

• Employee Assistance Program (EAP) for staff and family members
  
  
  Additional InformationAdditional Information

• An eligibility list will be created for future full or part time vacancies.  
  
  
  Need more information? 
    1) Click here for the Position Description 
    2) Find out more about applying for this position
  For role related queries or questions contact Michelle Kirk on Michelle.Kirk@health.nsw.gov.au
  
  
  
  
   

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  Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

  
  
  Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

  
  
  At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

  
  
  Information for Applicants: 

  
  
  Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
  
  Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
  
  This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

  
  
  Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

  
  
  Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
   
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