Systems Administrator

Employment Type: Permanent Full Time, 38 hours per week (multiple positions available)
Position Classification: Health Mgr Lvl 2
Remuneration: $109,857 per annum - $129,624 per annum + super and benefits
Location: Varies – Goulburn, Sydney Olympic Park, Hamilton, Dubbo
Closing Date: 13 February 2025

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. 

Hear what its like to work for NSW Ambulance

Around the Grounds

ABOUT THE ROLE

To provide system administration function to support the PowerBilling Revenue Collection (PBRC) system with adequate development and maintenance. Also provide data analytical support to the internal users through SQL queries, customised reports, and training. Further development of protocols, reference and training materials for NSW Ambulance.

Please refer to the Role Description and Position Conditions and General Info for further information.

WHATS ON OFFER

• Excellent remuneration and leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Opportunities for extra tax savings through salary packaging
• Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary
• Staff Support Program with extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations with discounted gym membership that both you and your family can enjoy
• Health coaching service available to all staff providing individualised support
• Discounted private health insurance
• Career development and growth opportunities
• Accessible via Public Transport   

ABOUT YOU

We are looking for candidates with the below experience and capabilities:

• Tertiary qualification in Information Systems or Information Technology or Business & Commerce or equivalent experience.
• Demonstrated experience in patient billing system administration, data completeness and integrity checks, and data reconciliation as well as knowledge of strategies to improve NSW Ambulance billing services, processes and information.
• Demonstrated experience in managing, monitoring and reporting on key performance indicators.
• Demonstrated ability to work independently and as a member of a team with strong work ethics.
• Experience working in production environments with intermediate to advanced programming skills in PL/SQL and/or T-SQL.
• Proven ability to work within technical environments to develop, de-bug and maintain SQL queries and stored procedures used in custom reporting.
• Advanced analytical skills with demonstrated experience in MS Excel, MS Access, and functional knowledge of VBA.
• Demonstrated high level written, verbal and interpersonal communication skills including report writing and presentation of data analysis to the key stakeholders; demonstrated commitment providing excellent customer service to users, giving responsive feedback and timely resolution of issues.
• Ability to achieve multiple program objectives with limited resources and tight deadlines, balancing competing demands and priorities.
• Willingness to continuously learn and stay updated with new tools, technologies, and methodologies in the field of SQL, data analysis, and data management.

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a situation in which you had a challenge adapting to a new duty, responsibility, person, or process. How did you adapt?

Question 2: What different approaches have you used in talking with different people?  How did you know you were getting your point across?

If you'd like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Kristie Trevethan:

E: Kristie.Trevethan@health.nsw.gov.au

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. 

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement