Relay Support Officer

Employment Type:  Temporary Part Time  (for a period up to 5 months) 
Position Classification: General Administration Staff Grade 2 
Remuneration: $33.60 per hour, plus 11.5% superannuation 
Hours Per Week: 8 
 
Location: St Vincent's Hospital Sydney, Darlinghurst 

 
The Opportunity 

The Relay Support Officer at HealthShare NSW will manage clinical and non-clinical consumables by conducting accurate stocktakes, identifying expired or excess stock, and ensuring proper documentation. The role also involves reorganising storerooms to meet DeliverEASE standards, including labelling and signage, and assisting clinical staff with locating consumables. The officer will support the redesign of hospital dock areas and contribute to service improvement initiatives. 

The ideal candidate will have strong organisational, analytical, and customer service skills, with the ability to prioritise tasks and build positive relationships with stakeholders. Working under team leaders, the Relay Support Officer will contribute to operational goals while aligning with NSW Health and HealthShare NSW values, demonstrating teamwork and adaptability in a dynamic environment. 

 
Why Work for HealthShare NSW? 

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running. 

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer. 

We reward our employees with a terrific range of benefits, including: 

• Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable 

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees 

• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay 

• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health 

• Commitment to career development: Expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career 

Please note some benefits may only apply to certain employment types. 

Further information on our wide range of benefits is available here. 

 
Eligibility Requirements 

• Meet essential requirements as outlined in the Position Description and ensure they are referenced in your resume or answers to targeted questions. 

• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa. 

• This is a NSW Health Category B position. Please complete the OASV Undertaking/ Declaration Form and upload this with your application. 

 
How to Apply 

• Click Apply Now at the top of the page 

• Attach your resume and provide answers to the Targeted Questions below. 

• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW. 

• Any role related questions can be directed to the hiring manager Shane Werner at shane.werner@health.nsw.gov.au  

• Any career portal support questions can be directed to our customer service team at 1300 679 367. 

 
Targeted Questions 

• Can you describe your experience or knowledge of clinical/medical and non-clinical consumables and how you have managed them in previous roles? 

• How do you approach analysing complex information to identify items and resolve problems, and can you provide an example of when you successfully applied these skills? 

• How do you prioritise competing demands while maintaining a customer-focused approach, and what strategies do you use to build positive relationships with customers and stakeholders? 

 
We are Diverse and Inclusive 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know. 

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here. 

 
Talent Pool 

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade. 

 
Applications Close: Sunday 2 February 2025 at 11:59pm