Registered Nurse - Afterhours Telehealth

• Permanent part-time role 20 hours per week with potential to increase
• Located in the Northern Suburbs, NSW initially with scope to work from home
• HammondCare is an NSW Health affiliated organisation with continuity of entitlements

About HammondCare

HammondCare is an independent Christian charity that exists to improve quality of life for people in need. We specialise in palliative care, rehabilitation, mental health services for older people, aged and dementia care, and other related health and aged care services. HammondCare seeks to embed evidence based best practice in its services and we provide these services through sub-acute hospitals, home care and residential aged care.

Bringing these health, hospital and aged care services together, HammondCare has been able to develop innovative, flexible care models designed to serve people with complex health or aged care needs, regardless of their circumstances.

About the role

HammondCare works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.  

The Community Palliative Care Service (CPCS) After Hours Telehealth Nurse is a key member of the HammondCare Health and Hospitals CPCS who works within the Mission, Motivation and Mission in Action of HammondCare to provide clinical advice to patients, caregivers and other clinicians, after-hours (evenings, weekends and on public holidays).

This is a permanent part-time role 20 hours per week initially, with the potential to increase (depending on the needs of the service).

The essence of this role:

• Respond to calls through the After Hours contact number from community palliative care patients, their caregivers, families and other clinicians within the service.
• Calls may be via telephone or escalated to video link.
• Calls will involve the triaging of concerns, assessment of symptoms and circumstance and offering evidence-based advice
• There is the potential for the Telehealth nurse to work from home once appropriate set up is established with reliable internet and training completed (3 months from commencement date).
• The Telehealth nurse will have access to a senior medical specialist via phone for escalation of concerns, requests for admission, review of expected death at home procedure
• The Telehealth nurse will have access to the After-Hours Nurse Manager for escalation of concerns, requirement of admission to either PCUs
• The Telehealth nurse will have access to a procedure manual and expected to follow all policies/procedures as documented.
• All calls will be recorded in a clear, timely manner in the patient’s electronic medical record and on a shared log
• The Telehealth nurse will handover and communicate verbally or via other modalities (Email / TEAMS)

Qualifications | Work Experience | Skills and Competencies

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
• Current registration with Australian Health Practitioner Regulation Agency
• A passion to work in the specialty area of community palliative care
• At least four years general experience including two years in palliative care  
• Demonstrated IT skills including use of Microsoft Office suite, Teams, and telephony software (training provided)
• Experience with electronic medical records such as Powerchart (desirable)
• Demonstrated interpersonal skills and ability to liaise with multiple clinicians to provide best possible supportive care
• Effective written and oral communication skills
• Experience in community nursing (desirable)
• Oncology nursing experience (desirable)
• Ability to undertake a comprehensive assessment via the telephone or video link
• Empathy and patience
• Flexibility to work shifts as required
• Opportunity to work in other areas of the Community Palliative care service.

HammondCare is a NSW Health-affiliated organisation, all NSW Health transferrable entitlements will be recognised.

Ready to make a change? Apply Now!

For any specific queries please contact Michelle Griffiths at mgriffiths@hammond.com.au

Closing Date: 30th November 2024

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves.

All short-listed applicants for these positions will be asked to consent to a criminal record check, immunisation staff screening & vaccination compliance checks.