Program Manager, Clinical Quality Registries

Program Manager, Clinical Quality Registries (ID: REQ639529)

Employment Type: Health Manager Level 4 – Full Time, Exempt (Until June 2027 with the possibility of a 2-year extension)
Remuneration: $147,653.00 - $175,917.00 per annum, plus 12% superannuation
Hours Per Week: 38
Additional Benefits: Join an organisation passionate about delivering improved health care and enjoy flexible working options based in state of the art, agile offices in St Leonards.
Location: 1 Reserve Road, St Leonards

Applications Close: 11:59 PM, Thursday 5 March 2026

The Agency for Clinical Innovation (ACI) is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

About us
The Agency for Clinical Innovation (ACI) leads innovation in clinical care across NSW. We do this by bringing clinicians, patients and healthcare managers together to design and implement new ways to deliver healthcare. 

About the Opportunity
The Program Manager, Clinical Quality Registries plays a strategic and operational leadership role in advancing the Agency for Clinical Innovation's (ACI) approach to enabling Clinical Quality Registries (CQRs). This position is central to the development and implementation of the Trans Gender and Diverse Clinical Quality Registry and ACI's CQR maturity model strategy, which aims to transition traditional registries into integrated, data-driven systems that support continuous quality improvement, clinical decision-making, and health system innovation.

By providing expert guidance, stakeholder engagement, and change management support, the Program Manager ensures that CQRs are not only technically sound but also aligned with broader organisational goals. The role fosters collaboration across ACI clinical networks, local health districts, specialty health networks and other key partners to build capability, promote data literacy, and embed CQR use into routine practice. Ultimately, this position contributes to a more connected and responsive health system that leverages registry data to improve patient outcomes and service delivery.

For your application to be considered:
To submit your application, please provide:

• Your resume (maximum five pages)
• A covering letter detailing your interest and how your skills and experience are relevant to this role, maximum three pages.
• Address the Selection Criteria below in your application.

Selection Criteria

1. Relevant qualifications and experience in a related discipline, or equivalent demonstrated industry experience.
2. Demonstrated expertise in CQRs, including experience leading the development, implementation, and evaluation of registry strategies aligned with organisational goals, and ensuring appropriate management, use, and disclosure of health data in accordance with privacy and governance requirements.
3. Extensive project management experience in a complex service environment, with proven ability to manage all phases of project delivery from design to implementation and evaluation.
4. Proven ability to lead and support multidisciplinary teams, with strong skills in stakeholder engagement, negotiation, and driving change and improvement initiatives.
5. High-level conceptual and systems thinking skills, with a track record of applying innovative approaches to solve complex problems and improve health system performance.
6. Advanced data literacy, including the ability to interpret complex information accurately, ensure data quality, and use data effectively to inform decision-making and problem resolution.
7. Demonstrated high-level communication skills, including the ability to convey complex information clearly in written reports and briefings, engage effectively in oral discussions, and build strong working relationships with clinicians, senior management, and external stakeholders.
8. Demonstrated ability to effectively use digital tools and platforms, including MS Office and data collection systems, to support registry development, data analysis, reporting, and stakeholder engagement.

Need more information? 

• Click here for the Position Description
• Find out more about applying for this position
• Learn more about the Agency for Clinical Innovation

Additional Information 

• Applicants will be assessed against the selection criteria in the Position Description.

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. 
• This is a temporary position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.

Contact People
Please contact the Hiring Manager, Mel Tinsley on Melissa.Tinsley@health.nsw.gov.au if you have any questions about this role.

For Aboriginal candidates who would like to talk to the CEC Aboriginal Workforce Consultant, please contact HSNSW-AboriginalCareers@health.nsw.gov.au. Support is also available through the Stepping Up website.

If interview adjustments are required, please contact HSNSW-PillarsPC@health.nsw.gov.au at the time the interview invitation is issued, or as soon as reasonably possible. Requests for adjustments will be considered in line with NSW Health requirements.