📁
Business / Systems Analyst
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Nepean Blue Mountains Local Health District
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REQ106808 Requisition #
Thanks for your interest in the ICT Desktop Support Officer position. Unfortunately this position has been closed but you can search our 1,934 open jobs by clicking here.
Selection Criteria to be Addressed:
  1. Demonstrated ability as a multi-skilled ICT Support Officer in a highly diverse team along with the ability to be self-motivated and work in an unsupervised environment as an independent, self-managed ICT Support Officer
  2. Demonstrated approach to ensuring relevant and up to date working knowledge of IT industry trends and services
  3. Detailed knowledge of MS applications and solid proven AD experience
  4. High-Level detailed knowledge of PC hardware operations, mobile workforce configuration and hardware troubleshooting techniques.
  5. Proven ability to take ownership of all assigned calls and work through all issues keeping focussed on the customer at all times ensuring regular updates whilst knowing when to ask for support to resolve calls
  6. Demonstrated 3+ years working in ICT support roles and advanced knowledge of local area networking and file server configuration
  7. Proven ability to support a variety of users with divergent needs and skill levels. Translate user needs into viable solutions, work independently and as part of a project team, work collaboratively to make necessary decisions and respond to emergency situations effectively
  8. Demonstrated approach to communicate technical and complex information in verbal and written form, accurately troubleshoot and diagnose technology issues in a complex networked environment, identify trends and make suggestions for technical modifications to resolve existing and future problems


Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Brent Parton via email Brent.Parton@health.nsw.gov.au 



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