Ward Clerk - Intensive Care

Step into the vital role of Ward Clerk – Intensive Care, where your precision, professionalism, and organisational flair ensure the ICU runs seamlessly while making a meaningful impact for patients, families, and the clinical team every day.


Remuneration: $33.59 - $34.71 Per hour + 12% Super + Salary Packaging
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Hours Per Week: 8
Location: Tamworth Hospital
Requisition ID: REQ642573
Applications Close: Monday 16th March 2026


 

Join Our Team as a Ward Clerk – Intensive Care

Step into a pivotal role where your organisational skills and attention to detail make a real difference in patient care. As the Ward Clerk – Intensive Care Unit, you will provide essential administrative and clerical support to ensure the ICU operates seamlessly every day. Often the first point of contact for staff, patients, and families, you’ll play a key role in supporting clinical teams through efficient, professional administration.

Key responsibilities include but are not limited to:

• Managing phone and email enquiries with professionalism and care.
• Maintaining accurate electronic patient records and essential documentation.
• Supporting ICU staff with administrative processes to keep the unit running smoothly.
• Coordinating correspondence, filing, and other clerical duties with precision.
• Assisting with ordering, invoicing, and general office tasks to support team operations.

This permanent part-time role (8 hours per week) offers the opportunity to work closely with nursing, medical, and administrative teams, requiring someone confident in managing competing priorities in a fast-paced clinical environment. 

Join us and be a vital part of a team that keeps the ICU operating at its best.
 

Where you’ll be working:

Tamworth Hospital, the largest rural referral hospital within the Hunter New England Local Health District, delivers a comprehensive range of specialist and general health services to the New England and North West communities.

The Intensive Care Unit (ICU) is a dynamic, fast-paced environment dedicated to supporting critically ill patients and their families. The successful candidate will become an integral part of a collaborative, multidisciplinary team of nurses, doctors, and allied health professionals, all committed to providing exceptional, patient-centered care.

Tamworth Hospital offers a supportive, team-oriented workplace, modern facilities, and the convenience of free onsite parking, ensuring you can focus on what matters most – making a meaningful impact every day.

Why Join HNE?

• A supportive and collaborative team

• Flexibility in work hours

• Monthly allocated day off

• Ongoing professional development across the administrative network

• Career progression opportunities within NSW Health

• Salary packaging options to increase take-home pay

• Fitness Passport and Employee Assistance Program (EAP) to support wellbeing
   

If this sounds like you then, we would love you to apply:

• Demonstrate exceptional organisational and prioritisation skills, keeping tasks on track with ease.

• Bring meticulous attention to detail and accuracy to every task you undertake.

• Deliver outstanding communication and customer service, creating positive experiences for all.

• Thrive both independently and as a collaborative team member.

• Confidently use computer systems and electronic records to streamline workflows.

• Previous administrative experience in a healthcare setting is desirable, but your dedication and adaptability are what truly count.

Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you!

Additional information:

• An eligibility list will be created for future permanent part time and temporary part time vacancies. 

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au  for confidential support.   

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

• Click here for the Position Description 

• Find out more about applying for this position

For role related queries or questions contact Alana Balderston on alana.balderston@health.nsw.gov.au

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.  For more information, please visit:  http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

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