Senior System Administrator - AFM Online

Senior System Administrator - AFM Online (Health Manager Level 4)

• Permanent Full Time
• In-office presence with hybrid flexibility for work-life balance | Chatswood
• Attractive salary, $141,974 to $169,151+ 12% Super + 17.5% annual leave loading
• Increase your take home pay with salary packaging, meal allowance, fitness passport and more

Applications Close: 11:59pm, Wednesday 22 October 2025

About Us – eHealth NSW

At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.  

Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

About the Opportunity 
As Senior System Administrator of our AFM Online team at eHealth NSW, you will be responsible for ensuring the smooth, secure, reliable, and efficient operation of the IBM TRIRIGA Application Suite (TAS) and related components comprising the NSW Health Asset and Facilities Management System (AFM Online). This role is foundational for maintaining system stability, performance, security, and configuration integrity across the software platform. The role also oversights business-as-usual application support. 

This role sits at the intersection of enterprise asset management, cloud technologies, and digital transformation and offers the opportunity to grow, develop, and gain hands-on experience with TAS, containerisation, DevOps, Kubernetes, and hybrid-cloud management.  It gives applicants the chance to build rare expertise, gain cloud-native skills, and position themselves as a bridge between IT operations and asset and facilities management, all while setting up strong career progression pathways in enterprise technology and digital transformation.

In this role, you will:

• Configure, maintain, and monitor TAS environments across development, testing, and production tiers, including administration of application servers, database connectivity, and middleware components, as well as managing configuration package deployments and overseeing environment refreshes, backups, and disaster recovery procedures.
• Manage user accounts, groups, roles, permissions, and licences; enforce security policies such as access controls, password rules, and data segregation; and monitor user activity to ensure compliance.
• Oversee and implement version upgrades, patches, and hotfixes for TAS and its components, coordinating with system testing and change management processes.
• Monitor system performance, conduct regular health checks, address performance bottlenecks and tune system components for optimal response times and resource usage.
• Lead, mentor, and support the application support team; manage and resolve application issues, bugs, and outages; liaise with IBM support for ticket management and escalations; and maintain a knowledge base of resolutions and FAQs.  

About You

We are looking for someone who has:

• Proven expertise and experience working as a system admin managing IBM TRIRIGA, or equivalent integrated workplace management system, in a large and complex service industry organisation, and relevant qualifications.
• Superior knowledge of the TRIRIGA Application Suite (TAS) architecture, functions, modules and administration.  
• Demonstrated experience with Red Hat OpenShift containerized deployment. This includes scripting of Ansible files, managing operator settings, clustering, and performance tuning.  
• Demonstrated capability and skills using the Red Hat Enterprise Linux (RHEL) operating system.
• Proficiency with Oracle, DB2 and understanding of schema, tablespaces and backups.

Need more information?

• Position description
• Find out how we hire at eHealth NSW  
• Check out our diversity and inclusion commitment  
• Learn more about us at eHealth NSW

Working at eHealth

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Flexible work options
• Professional growth and career development
• Allocated day off per month
• Salary packaging  
• Various health and wellbeing programs to support our team

How to apply

Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience to the job advertisement and position description.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!  

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Gary Jessiman and quote REQ612906.

We will review all applications after the closing date. If your application is successful, you may be invited to take part in additional assessments as part of the recruitment process.

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.  
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• If you currently reside outside NSW, please confirm in your application your willingness to relocate if successful.