Permanent Reliever - JHH Admissions Service - Targeted

Join a team that turns complex workflows into exceptional patient outcomes.


Remuneration: $ $68,338.79 - $70,468.72 + 12% Super + Salary Packaging  
Employment Type: Permanent Full Time 
Position Classification: Administration Officer Level 3
Hours Per Week: 38hrs/week 
Requisition ID: REQ617050
Closing Date: Sunday 23rd November

Location: John Hunter Hospital | Awabakal Land
 

 Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 
 

About the Role

Join the dynamic and supportive team within the John Hunter Hospital Admission Service, where you’ll play a vital role in coordinating patient admissions and ensuring the smooth and efficient operation of admission workflows across the hospital.

As an Admissions Officer, you will:

• Oversee the coordination and processing of elective and emergency patient admissions.
• Ensure compliance with NSW Health and Ministry of Health policies and procedures.
• Support efficient elective surgery waitlist management and revenue integrity processes.
• Work collaboratively with multiple departments to deliver timely, patient-focused outcomes.
• Contribute to service succession planning and provide coverage across the 24/7 roster.

This is an exciting opportunity to gain experience across the entire John Hunter Hospital Admission Service and make a real impact on patient flow and service delivery.
 

About You:

You are a reliable, adaptable, and proactive team member who thrives in a fast-paced hospital environment. You demonstrate:

• Strong attention to detail and commitment to accuracy.
• Excellent communication and interpersonal skills.
• The ability to manage competing priorities and maintain composure under pressure.
• A flexible approach and willingness to adapt to different roles across shifts.
• A patient-centred mindset and a collaborative approach to teamwork.

Experience in hospital admissions, patient administration systems (such as iPM or eMR), or NSW Health environments will be highly regarded.


What We Offer

• Guidance and mentoring from experienced Team Leaders and the Service Manager.
• Regular check-ins and feedback to build confidence and capability across all work areas.
• Opportunities for professional development and career progression within NSW Health.
• A supportive and collaborative team culture.
• Comprehensive onboarding, onsite, and technical training.
   

Benefits:

At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Sustainable Healthcare: Together towards zero
• Monthly Allocated Days Off (for full-time employees)
• 4 weeks annual leave (pro-rata for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Additional Information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Katie McFadyen on Katie.McFadyen@health.nsw.gov.au

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact
Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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