Medical Imaging Admin Officer (A02)

Remuneration: $31.20 - $32.24 per hour 11.5% super + Salary packaging 
Employment Type: Temporary Part Time for up to 52 weeks
Position Classification: Administrative Officer Level 2
Hours Per Week: 16
Requisition ID: REQ527340
Applications Close: Monday 11th November 2024

About the position:
Our Imaging Department are seeking a Administration officer. As part of Hunter New England Imaging, you will provide high-quality, efficient reception and administrative support. In this role, you will be responsible for coordinating imaging appointments and ensuring effective communication between patients, radiographers, doctors, hospital wards, and other healthcare facilities to facilitate smooth and timely examinations. Your daily responsibilities will include greeting and assisting patients, managing data entry, handling telephone inquiries, and scheduling appointments.

Where you’ll be working:
Manning Base Hospital is a key healthcare facility in the region, serving the residents of Greater Taree, Great Lakes, and Gloucester local government areas. As an acute hospital, it provides a broad range of specialist services that cater to both immediate and ongoing healthcare needs. With a capacity of 180 beds, the hospital is well-equipped to handle various medical conditions while providing the community with access to essential healthcare.

About you:

• Frontline administration experience is essential: Candidates must have a solid foundation in administrative duties, particularly in fast-paced, front-facing roles. Experience in a clinical or healthcare setting is highly regarded.
• Customer service experience is essential: The ability to interact professionally and empathetically with patients, healthcare providers, and staff is crucial. As the first point of contact, you will be responsible for creating a positive experience by addressing concerns, answering questions, and guiding patients through the process. Strong communication and interpersonal skills are key in maintaining a high standard of service.
• High level of computer literacy: Proficiency in using computers and common office software is important for managing appointments, maintaining records, and coordinating with different departments. and training on specific systems will be provided.

What we can offer you:
Hunter New England Local Health District (HNELHD) is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry we provide a range of public health services to the Hunter, New England and Lower Mid North Coast. Being the largest employer in the region we can offer salary packaging options, educational opportunities and support from a broad network of health professionals. With CORE Values of Collaboration, Openness, Respect and Empowerment your professional life is provided every opportunity to succeed and develop in your chosen profession.  

Working with HNE Health gives you access to a great range of benefits: 

• Sustainable Healthcare: Together towards zero 
• Proximity to shopping and other services 
• ADO's each month (for full time employees) 
• 4 weeks annual leave (pro-rata for part time employees) 
• Superannuation contributions 
• Salary packaging options 
• Fitness Passport 
• Employee Assistance Program (EAP) for staff and family members 
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals
• Support from existing administration staff and an on-boarding orientation and training plan.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Stephen Beautement on Stephen.Beautement@health.nsw.gov.au

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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