Digital Communications Business Partner

Digital Communications Business Partner (ID: REQ624677)

Employment Type: Health Manager Level 2 – Full Time, Exempt (Until January 2027)
Remuneration: $114,251.00 - $134,809.00 per annum, plus 12% superannuation
Hours Per Week: 38

Additional Benefits: Career Development, One Allocated Day Off (ADO) in each 28-day roster cycle and a culture focused on core values of Collaboration, Openness, Respect and Empowerment 

Location: 1 Reserve Road, St Leonards

Applications Close: 11:59, Thursday 11 December 2025 

The CEC is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

Where you’ll be working
The Clinical Excellence Commission (CEC) is the primary entity for clinical governance and safety assurance across NSW Health. We lead and monitor health system safety by embedding and maturing NSW Health safety system model and strategically partnering with health entities and consumers to foster safe care. The CEC has a system wide leadership role in safety and improvement, with a focus on learning. It provides independent guidance and advice on clinical safety, and responds rapidly when system-wide issues arise.

About the Opportunity
Our focus includes policy development, workforce capability, and fostering safety cultures to improve clinical care across NSW. We prioritise understanding human factors and clinical risks to prevent harm while equipping stakeholders with essential safety knowledge and resources. As safety experts, we lead continuous improvement efforts in alignment with NSW Health system needs, tailoring programs, tools, and training to empower local health districts and specialty health networks to build sustainable safety cultures under the NSW Health Safety System Model.

The Digital Communications Business Partner leads the CEC's digital channels, ensuring they are current, engaging and aligned with organisational strategic priorities. The role is responsible for maintaining and improving the CEC's website and intranet, proactively creating content, and enhancing user experience. Working closely with internal and external stakeholders, the role provides expert advice on digital publishing, brand compliance and accessibility standards, while identifying and actioning opportunities to optimise digital platforms for greater reach and impact. The position also supports broader communications initiatives.

For your application to be considered

To submit your application, please provide:

• Your resume (maximum five pages)
• A cover letter and completed online questionnaire addressing each of the following selection criteria.

Selection Criteria

1. Tertiary qualifications in communications, digital media, marketing or similar/related field, or equivalent significant experience in a closely related discipline, preferably in a government or health environment.
2. Demonstrated experience managing digital platforms (e.g. website, intranet, social media) with strong skills in content management systems (preferably Squiz or similar).
3. Understanding of emerging digital technologies and contemporary approaches to web development and content management systems and their practical application including user-centred design, information architecture, analytics and writing for the web.
4. Strong knowledge of mandatory NSW Government accessibility, branding and design guidelines or demonstrated ability to quickly gain and maintain up-to-date knowledge.
5. Demonstrated experience using analytics and user insights to evaluate digital communications and inform continuous improvement.
6. Proven ability to plan, create and deliver engaging digital content for a range of digital channels, including websites and social media.
7. Excellent interpersonal and written communication skills, with the ability to provide guidance, training and support to staff.
8. Demonstrated experience in online communication and/or digital marketing, including effectively using digital and online tools as part of communication and marketing strategies, analysis, and reporting.

Need more information? 

• Click here for the Position Description
• Find out more about applying for this position
• Learn more about the Clinical Excellence Commission

Additional Information 

• Applicants will be assessed against the selection criteria in the Position Description.

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. 
• This is a temporary position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.

Contact People

Please contact the Hiring Manager, Zeb Woodpower on zeb.woodpower@health.nsw.gov.au if you have any questions about this role.

For Aboriginal candidates who would like to talk to the CEC Aboriginal Workforce Consultant, please contact HSNSW-AboriginalCareers@health.nsw.gov.au. Support is also available through the Stepping Up website. 

Please let HSNSW-DisabilityEmployment@health.nsw.gov.au know if you require any adjustments to the recruitment process so we can support you to present your best self.