CCLHD - Healthcare Improvement Officer

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.  
 
As a Healthcare Improvement Officer, you will coordinate, manage, and support project teams responsible for the development and implementation of health programs. Your key responsibilities will include leading the development, implementation, and evaluation of healthcare initiatives, applying a problem-solving mindset to drive sustainable improvements, and integrating quality improvement and project management processes to achieve program objectives. You will establish strong, collaborative relationships across the Local Health District, build organisational capacity for continuous improvement, and act as an advocate for positive change. Your role will involve managing risks, analysing information for evidence-based decision-making, and ensuring alignment with the CCLHD vision, goals, and strategies.

About You  

• Degree in a health-related discipline, health management, or project management.
• Expertise in process improvement, change management, and project management in the healthcare setting.
• Ability to integrate evaluation feedback into service delivery and adapt to changing priorities.
• Strong communication, interpersonal and stakeholder engagement skills.
• Proficiency in problem-solving and data analysis for evidence-based decisions.
• Proven leadership and collaboration skills in cross-functional teams.
• Familiarity with healthcare quality improvement frameworks and methodologies.

Where you’ll be working  

You will be working within the Central Coast Local Health District, a progressive and supportive environment dedicated to healthcare excellence. The CCLHD values collaboration, innovation, and continuous improvement, providing a platform for impactful work in healthcare management. You will be part of a team committed to driving organisational change, improving service delivery, and achieving strategic goals. This role requires traveling between various sites and facilities across a large geographic area, ensuring broad engagement and implementation of healthcare improvement initiatives.

As the leading healthcare provider in the region, Central Coast Local Health District is well known for its dedication to high quality patient care and community services. CCLHD provides the community of the Central Coast with a caring environment dedicated to improving the patient journey.  
 
What we Offer    

• Work for the largest employer on the Central Coast  
• Full-time employees receive an Additional Day Off (ADO) through our ADO policy and 17.5% Leave Loading on Full Time positions.  
• Full Salary Packaging services are provided – which means you save more tax.  
• Discounted Fitness Passport to balance your wellbeing. 
• Professional Development through access to experienced and quality leadership.  
• Social Club.  
• Access to Wellbeing programs and support through our Employee Assistance Program.  

 
Child Safe Standard Commitment  

Central Coast Local Health District is committed to ensuring child safety in all our health services, and hospitals in every ward, emergency department, waiting room, clinic as well as our online and virtual spaces. The Central Coast Local Health District has already taken significant steps to keep children safe, though more work needs to be done to ensure that child safety is embedded in all the care that we deliver and is across all systems, policies and processes.  The Child Safe Standards provide a framework that outlines the essential elements of Child Safe organisations. Through the application of the Child Safe Standards our organisation will continue to build a culture where abuse is prevented, responded to and reported. We are  committed to promoting the rights of children and young people and empowering and promoting their voices within the Central Coast.  Child Safety is everyone’s responsibility.
 
Our commitment to Diversity and Inclusion   
  
At Central Coast Local Health District, we are committed to creating a diverse, and inclusive environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.  

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit our Stepping Up initiative.  

The ‘Stepping Up’ online resource aims to assist Aboriginal and Torres Strait Islander job applicants understand how to apply for roles within NSW Health by clarifying the recruitment and onboarding process.     

For more information, please visit: https://www.steppingup.health.nsw.gov.au/Pages/Home.aspx  

Please note that all NSW Health workers are strongly recommended to stay up to date with COVID-19 vaccinations as recommended by the Australian Technical Advisory Group on Immunisation in the Australian Immunisation Handbook. However, Covid-19 vaccination is not a condition of employment.

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