Casual Administration Officer

Employment Type: Casual
Position Classification: Administration Officer Level 3
Remuneration: $37.27 - $38.44 7Per Hour + Super 
Requisition ID: REQ686048
Location: Tamworth Hospital
Closing Date: Sunday 30 August 2026

Make a difference in the patient journey

Are you an organised, compassionate and customer-focused administrator looking for a rewarding opportunity in healthcare? Join the North West Cancer Centre at Tamworth Hospital and become part of a dedicated team supporting patients and their families throughout their treatment journey.

About the team

Our administration team of 17 plays an essential role in supporting the delivery of high-quality cancer care. You will work alongside a multidisciplinary team including medical oncologists, haematologists, radiation oncologists, nurses, allied health professionals and radiation therapists.

About the role

As a Casual Administration Officer, you will provide essential administrative and customer service support across Radiation Oncology, Medical Oncology and Haematology. 

Your responsibilities will include:

• Providing professional reception and front-line customer service.
• Scheduling and managing patient appointments.
• Accurate data entry and medical record management.
• Responding to telephone and email enquiries.
• Providing administrative support to clinical and multidisciplinary teams.
• Helping ensure patients receive a seamless, respectful and professional experience throughout their treatment.

This position reports to the Administration Manager. 

This is a casual opportunity offering flexibility with days, making it an excellent option for candidates seeking a role that can fit around their other commitments.

About you

We welcome applications from candidates with administration, customer service, reception or clerical experience.

You will bring:

• Excellent communication and interpersonal skills.
• Strong organisational and time-management skills.
• Exceptional attention to detail.
• Confidence using computer systems and technology.
• A professional, compassionate and patient-focused approach.
• The ability to work effectively as part of a multidisciplinary team.

Previous healthcare experience is advantageous but not essential — comprehensive training and support will be provided.

Support and training

You will be supported by the Administration Manager and an experienced administration team. Our structured four-week buddy program will give you the opportunity to work alongside experienced staff across Radiation Oncology, Medical Oncology and Haematology while building your skills and confidence.
 

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
  
   

What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

Connect with us on Facebook and LinkedIn!