NSW Government

Administration Officer

🔍 Tamworth, Tamworth Hospital | New England / North West

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Administration
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Hunter New England Local Health District
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REQ684218 Requisition #

Employment Type: Temporary Part Time until September 2027
Position Classification: Administration Officer Level 3
Remuneration: $37.27 - $38.44 Per Hour + Super
Hours Per Week: 32
Requisition ID: REQ684218
Location: Tamworth Hospital
Closing Date: Sunday 30 August 2026

 

Make a difference where it matters most

 

Are you an organised, motivated administrator who thrives in a busy healthcare environment? Join the Tamworth Medical Imaging and Administration team and play an important role in supporting patients through their surgical journey while contributing to efficient, patient-centred healthcare.

Located in the heart of the New England North West, Tamworth is home to almost 60,000 people and is proudly known as the Country Music Capital and Equine Capital of Australia. With a relaxed regional lifestyle, beautiful agricultural surroundings and four distinct seasons, Tamworth offers an excellent place to live and work.

 

About the team

You will join a supportive team of 8 administration staff, working alongside radiographers and multidisciplinary health professionals. Our team is committed to providing excellent customer service and compassionate support to patients, carers and clinical staff across the Tamworth region.

 

About the role

This casual position operates across a 7-day roster, with shifts between 7:30 am and 9:00 pm.

As part of the role, you will:

  • Assist with the management and scheduling of surgical waitlists in accordance with NSW Health and HNELHD policies.
  • Support the timely scheduling of elective surgery and patient admissions.
  • Communicate effectively with treating specialists, healthcare providers and patients.
  • Assist with planning and prioritising surgical waiting lists at least three months in advance.
  • Prepare reports and correspondence as required.
  • Maintain accurate information and undertake reporting using FORT and IPM.
  • Establish positive working relationships with staff across all levels.
  • Provide general administrative and operational support as required.

 

About you

We are looking for someone who is:

  • Highly organised and able to manage competing priorities.
  • Motivated, reliable and hardworking.
  • An excellent communicator with strong interpersonal skills.
  • Comfortable working in a fast-paced and sometimes time-sensitive environment.
  • Detail-focused with accurate data entry and administrative skills.
  • Able to work effectively as part of a multidisciplinary team.
  • Confident using initiative while working within established policies and procedures.

 

Essential criteria

  • Relevant administrative qualifications and/or equivalent experience

 

Support and development

You will be welcomed into a supportive team of clinical and administration staff who will provide orientation, mentoring, education and training to help you build your knowledge and confidence in the healthcare environment.
 

Why join Hunter New England Health?

  • Be part of one of the largest and most diverse Local Health Districts in NSW
  • Influence digital solutions that directly support patient care and clinical outcomes
  • Salary packaging options
  • Work collaboratively with passionate clinicians and digital health professionals
  • Enjoy career development opportunities within NSW Health
  • Make a real difference across a large, complex health service
  • Fitness Passport for you and your family

     

What you'll be doing

The purpose of this position is to facilitate the efficient management of surgical waitlists and patient admissions by handling enquiries, bookings, planned admissions, and cancellations within the Waiting List Unit and Admissions Team. The role supports the Waitlist Coordinator by ensuring adherence to the NSW Health and HNELHD guidelines, accurate data reporting, and routine audits. Through effective communication with patients, surgeons and other stakeholders, the role drives timely and seamless elective surgery scheduling.
 
 
 
Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Leah Mann on Leah.Mann@health.nsw.gov.au
 

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

An eligibility list will be created for future temporary part time vacancies.

Casual opportunities may be available for recommended applicants

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