Administrative Officer (Level 3) - Clinical Immunology and Allergy, Ambulatory Care Business Unit
Employment Type: Temporary Part Time up to April 2028, with possibility of extension
Hours per Week: 16
Position Classification: Administrative Officer Level 3
Remuneration: $35.84 - $36.96 per hour + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ651201
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
You will be working at Royal Prince Alfred Hospital (RPAH). It is one of the nation’s most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.
This is an exciting opportunity to join the Ambulatory Care Business Unit (ACBU) as part of the administrative team within the department of Clinical Immunology and Allergy at RPAH. We are seeking a motivated and organised administrative professional who is committed to delivering exceptional customer service and providing high-quality administrative support within a collaborative multidisciplinary team.
The department of Clinical Immunology and Allergy provides comprehensive care for patients with a broad range of allergic, immunological, autoimmune and inflammatory conditions. As Australia's first Federation of Clinical Immunology Societies (FOCiS) Centre of Excellence, the department delivers specialist outpatient services, multidisciplinary clinics and works closely with clinicians and services across RPAH and NSW. The successful applicant will play a key role in supporting patient bookings, coordinating appointments, liaising with clinicians and patients, managing Medicare billing and contributing to the efficient operation of this busy specialist service.
Whilst the position is based within the Clinical Immunology and Allergy department, the role sits within ACBU, which manages the centralised administrative workforce across outpatient services at RPAH.
For more information, please view the Position Description.
Ideal Candidate
- Customer service experience with the ability to demonstrate a high level of emotional intelligence.
- Practical experience with or understanding of Medicare billing in a public hospital.
- Ability to work independently with minimal supervision and collaboratively in a team environment.
- Understanding of policies and procedures within NSW Health and how these apply in the workplace in particular, the importance of patient confidentiality.
Benefits
- Paid parental leave and annual leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2026_004).
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD, please visit Working with Us.
To further connect with us, check us out on LinkedIn.
For further information, please contact Cleo Myerscough, Service Manager, ACBU RPAH, via email at Cleo.Myerscough@health.nsw.gov.au or by phone on 0439 550 291.
Applications Close: 13 July 2026
For applicant support and information, visit Applicant Information.
