Group Supervisor (Administrative Officer Level 6) - Cancer Services, Ambulatory Care Business Unit
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Administrative Officer Level 6
Remuneration: $83,554 - $85,530 per annum + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ671196
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
You will be working at Royal Prince Alfred Hospital (RPAH). It is one of the nation’s most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.
We are seeking a motivated and experienced administrative professional to provide leadership and support across the Cancer Services clinical stream. The successful candidate will be responsible for overseeing daily administrative operations, ensuring the delivery of exceptional customer service, and fostering a supportive, patient-centred service environment.
Key responsibilities include supervising and coordinating administrative workflows such as patient bookings, liaising with clinicians, nurses, and patients for both urgent and non-urgent appointments, overseeing Medicare billing processes, and ensuring accurate management of patient records and files.
The Group Supervisor will lead by example, supporting staff performance, driving service improvement, and ensuring operational efficiency across the service. The role also provides administrative and operational support across numerous specialties within the Cancer Services clinical stream to ensure continuity and consistency of service delivery.
While based within Cancer Services, the role sits within the Ambulatory Care Business Unit (ACBU), which manages the centralised workforce structure for all Ambulatory Care administrative staff across RPAH.
For more information, please view the Position Description.
Ideal Candidate
- Experience in delivering a high quality administrative service and managing change processes.
- Ability to manage staff through leadership, team building skills and the coordination and provision of training in office functions for a busy clinical environment.
- Good knowledge of hospital billing and reception procedures, including inpatients and non-inpatients.
- Strong analytical and problem solving skills, with well-developed organisation & time management skills.
- Ability to work under pressure with minimal supervision within an environment which is constantly changing.
Benefits
- Allocated Day Off (ADO) each month, paid parental leave and annual leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD, please visit Working with Us.
To further connect with us, check us out on LinkedIn.
For further information, don't hesitate to contact Maya Widya, Business Manager ACBU RPAH, by email at Ristia.Mayawidya@health.nsw.gov.au or mobile on 0467 926 421.
Applications Close: 5 July 2026
For applicant support and information, visit Applicant Information.
