Administration Officer - Permanent Reliever

Remuneration: $35.84 - $36.96 Per Hour + 12% Super + Salary Packaging
Employment Type: Permanent Part Time

Position Classification: Administration Officer Level 3

Hours Per Week: 28

Location: Tamworth Hospital

Requisition ID: REQ638864

Applications Close: Sunday 22nd February 2026

About the role:

As an Administration Officer – Permanent Reliever, you will provide vital operational support across Patient Services across the Emergency Department. This is a dynamic role suited to someone who thrives in a fast-paced environment and enjoys variety in their workday.

Two permanent positions are available, each offering a minimum of 7 days per fortnight. Flexibility is essential, as the role supports service continuity by covering unplanned leave, which may occasionally require short-notice roster changes.

Your responsibilities will span clerking, switchboard operations, and high-quality customer service, including regular face-to-face engagement with patients, visitors and staff. As the first point of contact, you will play a key role in delivering a warm, professional and efficient experience - both in person and over the phone.

This position operates on a rotating shift-work roster, with availability required to work two weekends per month, in line with service demands.

Support:
This is a fast-paced and highly rewarding position where no two days are the same. You’ll be supported by a dedicated Patient Services Manager, Team Leader, and a close-knit Administration Team, all committed to helping you succeed with the right tools, guidance, and encouragement.

Where you’ll be working: 
Tamworth Hospital is one of the largest regional hospitals in the New England region and has recently undergone a major redevelopment. With state-of-the-art facilities and a broad range of specialist services—including Orthopaedics, Theatres, ICU, Paediatrics, Dialysis, Rehabilitation, and Medical—this is a fantastic opportunity for Administration Officers looking to grow and diversify their skills in a dynamic and supportive healthcare environment.

What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer. 

4 weeks annual leave (pro-rata for part time employees) 
Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance 
Salary packaging options - up to $11,600 plus novated leasing 
Fitness Passport for health and well-being - discounted gym options for you and your family 
Employee Assistance Program (EAP) for staff and family members 
Opportunity to work and collaborate with a range of non-clinical and clinical professionals 

If this sounds like you, then we would love you to apply:

• Strong interpersonal and communication skills.
• Excellent time management and organisational abilities.
• A proactive, team-oriented approach.
• The ability to stay calm, adaptable, and responsive in a fast-moving environment.
• Flexibility to work a rotating roster, including overnight and midnight shifts.

Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you!

Additional information:

• An eligibility list will be created for future permanent part time and temporary part time vacancies. 

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.   

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information? 

• Click here for the Position Description 

• Find out more about applying for this position

For role related queries or questions contact Georgia Grimley on Georgia.Grimley@health.nsw.gov.au