Administration Officer

Employment Type: Casual
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour + 12% Super
Hours Per Week: Up to 38
Requisition ID: REQ635771
Applications Close: Tuesday 24th February 2026

 

Support Specialists. Support Community. Support Care.


 

Join the Team at Tamworth Hospital

Located at Tamworth Hospital, the Outpatient Centre provides essential specialist services to the Tamworth and surrounding communities. As a valued member of our Administration team, you will contribute to creating a smooth, professional and positive experience for patients referred to our range of outpatient specialties. You will join a collaborative team of 12 staff who work together in a supportive, well-organised and patient-focused environment.

About the Role

This role provides front-line and administrative support within the Outpatient Centre.

Your responsibilities will include:

• Welcoming and assisting patients at the front desk

• Managing referrals, appointments and correspondence

• Processing data and maintaining accurate records

• Supporting clinicians and the broader administration team

• Ensuring confidentiality and compliance with NSW Health procedures

The role offers a balance of patient-facing and office-based duties, providing variety and valuable experience in a busy hospital setting.

Typical Work Schedule

Shifts generally operate between:

• 8:00am – 4:30pm

• Occasional 7:00am or 8:30am starts as part of a rotating roster

About You

You will demonstrate:

• Strong communication and interpersonal skills

• A professional and friendly approach to patient service

• Ability to manage competing priorities in a busy environment

• High level of organisation and attention to detail

• Capacity to work both independently and within a team

Previous administration experience is desirable, though comprehensive training and support will be provided.

Why Join Us?

• No weekend work

• Flexible rostering arrangements

• Supportive team culture

• Comprehensive onboarding and buddy system

• Access to Employee Assistance Program (EAP)

  
  
  
  
  
  
  
  
  
  Need more information? 
    1) Click here for the Position Description 
    2) Find out more about applying for this position
  For role related queries or questions contact Margaret Macpherson on Margaret.MacPherson@health.nsw.gov.au 
  
  
   

   

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  Additional Information
   

• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. 

• If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first. 
   

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

• The Welcome Experience helps you and your family connect with local people and resources, making it easier to settle in and feel at home in your new community. Learn more at www.nsw.gov.au/welcomeexperience  

  
   
   

  Information for Applicants: 
   
  Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
   
  Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
   
  This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.  
   

  Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

  
  
  Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
   
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