Administration Officer (Lvl 2) - Outpatients Department - Perm FT/PT and Casual
Employment Type: Permanent Full Time, Part Time and Casual, up to 38 hours per week.
Location: Bankstown Hospital
Position Classification: Administration Officer Level 2
Remuneration: $32.30 - $33.37 per hour
Requisition ID: REQ560073
Application Close Date: 23/03/2025
Interview Date Range: 26/03/2025 – 02/04/2025
Contact Details: Mara Masalkovski – (02) 9722 8335 | Mara.gorgievska@health.nsw.gov.au
Previous applicants need not apply
Step into a pivotal role within our Outpatient Services team, where your dedication to administrative excellence directly impacts patient care. We're seeking a proactive and detail-oriented individual to provide vital support, ensuring seamless operations for our specialist medical, women's health, and allied health clinics.
As a key point of contact, you'll deliver exceptional customer service, both in person and via telephone, assisting patients and their families with compassion and efficiency.
Beyond the frontline interactions, you'll manage patient information with the utmost confidentiality, ensuring accuracy and integrity within our systems. Your expertise in Medicare billing and revenue collection will be crucial, and you'll be responsible for maintaining accuracy and correcting any discrepancies.
Join a supportive and dynamic team where your contributions are valued, and your professional growth is encouraged.
To provide a high standard of administrative support to Outpatient Services including specialist medical clinics, women’s health clinics and allied health clinics.
Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.
The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.
Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.
Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Good computer literacy particularly word processing skills and data entry skills.
- Excellent communication and interpersonal skills with a focus on high-quality customer service.
- Ability to function in a multidisciplinary team setting and also work independently with minimal supervision as required.
- Experience in general clerical and reception duties, including telephone skills and filing.
- Ability to work under pressure, managing conflicting demands and prioritising workload.
- Knowledge of hospital and health care computer systems with demonstrated experience in electronic scheduling of appointments.
- Demonstrated understanding of confidentiality and privacy of patient information.
Need more information?
1) Click here for the Position Description
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Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
