Administration Officer - Cardiac Services
Employment Type: Permanent Full Time or Part Time
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $35.84 - $36.96 per hour
Hours Per Week: Up to 38
Requisition ID: REQ642590
Applications Close: 08/04/2026
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.
Join a fast-paced healthcare team where your organisational skills make a real difference every day. We are seeking an enthusiastic Administration Officer to support Cardiac Services and Outpatient Departments.
In this role, you will be at the heart of patient care, managing reception duties, maintaining accurate medical records, handling data entry with precision, and responding to phone enquiries with professionalism and empathy. Your ability to juggle multiple priorities while delivering excellent service will ensure a smooth and supportive experience for patients and clinical staff alike.
If you thrive in a dynamic environment and are passionate about contributing to quality healthcare, we encourage you to apply!
Benefits available to eligible NBMLHD employees
- Accrued Day Off (ADO) for Full Time employees
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
- Demonstrated strong administrative and organisational skills developed in busy hospital outpatient settings, with the ability to work under pressure, prioritise high volume clinic demands, and meet strict scheduling and service deadlines while maintaining accuracy.
- Extensive experience supporting outpatient services by coordinating patient bookings, managing multidisciplinary clinic schedules, preparing documentation, and ensuring patients are correctly registered and ready for their appointments. Skilled in managing competing enquiries from patients, carers, and clinical teams, and confident in multitasking across reception, appointment management, and patient flow tasks.
- Demonstrate ability to adaptable to rapidly changing clinic needs, committed to maintaining smooth operations, and focused on delivering a positive and efficient patient experience in a fast paced hospital environment.
- Demonstrated knowledge of Medicare eligibility requirements, MBS item numbers and correct billing practices, including an understanding of Activity Based Funding (ABF) and the importance of accurate revenue collection within NSW Health outpatient services.
- Demonstrate excellent written and verbal communication skills, including your ability to communicate effectively with a diverse range of stakeholders in an outpatient setting such as patients, carers, clinicians, administrative teams, and external service providers, patient centred customer service, including when supporting individuals with complex health needs.
- Demonstrated initiative to solve problems, ability to prioritise, coordinate and time manage daily tasks with minimal supervision.
- Sound computer literacy and experience with the MS Office suite experience using Windows based software including databases, appointment scheduling systems, and proven typing skills.
- Demonstrate ability to learn new processes, ability to be flexible and display initiative.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Tennille Hindmarsh on Tennille.Hindmarsh@health.nsw.gov.au
