Administration Officer - Aged Care Assessment - Hunter Service

Join us as an Administration Officer - Aged Care Assessment, Hunter Service, and be at the heart of a busy, supportive team, where your organisational skills and genuine care for the aged make a real difference every day.


Remuneration: $66 608.03 - $68 817.27 Per annum + 12% Super + Salary Packaging
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Hours Per Week: 38
Location: Wallsend Campus
Requisition ID: REQ642121
Applications Close: Tuesday 24th March 2026



 

Join Our Team as an Administration Officer - Aged Care Assessment, Hunter Service

Step into a pivotal role at our Wallsend office, where your organisational flair and administrative expertise will support a dynamic, high-volume Aged Care Assessment service. With standard hours from 8:00 am–4:30 pm Monday to Friday (with occasional early starts 7:30 am–4:00 pm) and some travel opportunities, this role offers a structured yet varied workday.

As an Administration Officer, you’ll be the backbone of our service, providing vital support to a busy team managing daily enquiries, calls, and administrative demands. Your responsibilities will include but are not limited to:

• Confidently navigating and utilising multiple computer documentation systems, including My Aged Care
• Professionally managing incoming phone enquiries from diverse stakeholders
• Accurate and efficient data entry and filing
• Coordinating and booking appointments, with comprehensive orientation provided
• Offering seamless support to Aged Care assessors, ensuring services run smoothly

Bring your attention to detail, proactive mindset, and love for helping others to a team that values collaboration, learning, and impact.
 

Where you’ll be working: 

The NSW Health Aged Care Assessment – Hunter Service is a large and supportive team with main office located at Wallsend, we have multiple team sites covering the Hunter including Newcastle, Lake Macquarie, Port Stephens and Lower Hunter. The service provides quality assessment services to older persons in community and hospital settings, including 26 public and private hospitals, and 72 residential aged care facilities in above LGAs.

Why Join HNE?

• A supportive and collaborative team

• Flexibility in work hours

• Monthly allocated day off

• Ongoing professional development across the administrative network

• Career progression opportunities within NSW Health

• Salary packaging options to increase take-home pay

• Fitness Passport and Employee Assistance Program (EAP) to support wellbeing
   

If this sounds like you, we would love you to apply:

• Possesses a genuine passion for enriching the lives of the aged and supporting their wellbeing
• Communicates with clarity, confidence, and warmth across diverse audiences
• Demonstrates sophisticated computer literacy, effortlessly navigating multiple systems and platforms
• Embraces change with agility and thrives in a dynamic, fast-paced environment
• Exhibits initiative, resourcefulness, and a proactive approach to every task
• Collaborates seamlessly as a dependable and supportive team member, even amidst high-demand workloads

Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you!

Additional information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. 

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au  for confidential support.   

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

• Click here for the Position Description 

• Find out more about applying for this position

For role related queries or questions contact Melina Psychas on Melina.Psychas@health.nsw.gov.au

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.  For more information, please visit:  http://bit.ly/HNEHealthSteppingUp.

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

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