Administration Officer

Employment Type: Casual
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 Per Hour + 12% Super
Requisition ID: REQ661043
Location: Maitland Hospital
Closing Date: Thursday 11 June 2026

The Maitland Hospital has exciting opportunities for self-driven and hardworking casual Administration Officers to join our teams and play a vital role in supporting our Clinical Staff in various departments including the Emergency Department and Outpatient Services. An Emergency Department is part of a Hospital that provides emergency care to people who need urgent medical attention. The Emergency Department runs 24/7 including public holidays. Outpatient services enable patients the receive care without hospital admission, reducing the demand on other parts of the health system, as well as providing a critical link between primary and tertiary health care. Outpatient clinics include a range of Doctors, Nurses and Allied Health Led Clinics.

In this role you will provide consistent, high-quality customer service as a person of first contact including telephone, email enquiries and personal contact with patients and our multidisciplinary team. 

The successful applicants must be willing to work 24/7 shift work including weekend work.

Where you’ll be working: 

• Maitland Hospital is a health facility for the Upper and Lower Hunter Regions. The urban/rural population serviced is approximately 72,000 and incorporates Maitland, Cessnock, Kurri Kurri, Singleton, Muswellbrook, Dungog and Raymond Terrace. The hospital is located 35 minutes from the John Hunter Children's Hospital and transport by air or road is facilitated by NSW Ambulance Services.
• The various teams in the hospital work hand in hand, creating a tightly-knit and supportive network that ensures seamless operations and the best patient outcomes.

About you:

• You will have excellent interpersonal and communication skills, superior time management and attention to detail. 
• You will be a dedicated and enthusiastic team player with the ability to think on your feet and complete work within allocated timeframes. 
• You will be available to work 24/7 shift work, with adjustments made on request and at discretion of manager.
• You have the ability to plan and prioritise their workload in a busy clinical environment, as well as accomplished customer service and
  administration experience.

Benefits: 
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Sustainable Healthcare: Together towards zero
• Monthly Allocated Days Off (for full-time employees)
• 4 weeks annual leave (pro-rata for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals 
  
   

What you'll be doing

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.  

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.  

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 
 
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