Patient Liaison Officer

From Admin to Impact – Grow Your Career in Healthcare


Remuneration: $35.84 - $36.96 + Superannuation 
Employment Type: Temporary Part Time 6 Months, 20hrs/week
Position Classification: Administration Officer Level 3
Requisition ID: REQ624016
Closing Date: Monday, 1st December 2025

This advertisement will also be used to create an eligibility list for future upcoming permanent and temporary positions. 

Maitland Hospital is Expanding!

We have a range of administration roles available as we open our new theatre! Take a look at the various opportunities here https://bit.ly/3LXkyK6 and apply for the role that best matches your skills – we’d love to have you on board!

This is a fantastic chance to grow your expertise and open doors to further opportunities within healthcare.

Join Our Team!

We’re looking for a friendly and organised Patient Liaison Officer to join our team and help keep our admissions process running smoothly. This is a hands-on role where no two days are the same, working closely with patients and our clinical team to ensure everything flows seamlessly.

Your Responsibilities

• Complete admission paperwork and enter information into our systems

• Follow up on deferred admissions to keep patients on track

• Correct and update patient data as needed

• Liaise directly with patients, providing guidance and support

Key Skills and Qualities

• Experience in a paper light admissions process is highly desirable
• Availability on Mondays is essential; the rest of the week is negotiable (within business hours)
• Excellent communication and organisational skills
• A friendly, patient-focused attitude and ability to work collaboratively
  
   

Why This Role?

• Opportunities for growth within the health service

• Avenues for developing your skills within our broader administrative team

• Flexible workdays and hours!

• Annual and Paid Parental Leave (Pro-rata for part time) 

• Salary packaging options and Fitness Passport benefits to increase your take-home pay
  
  

If you enjoy being the go-to person for patients and staff and want to make a real difference in their hospital experience, this role is for you!
 

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Ian Bisby on Ian.Bisby@health.nsw.gov.au
 

Additional Information 

• This advertisement will be used to create an eligibility list for future upcoming permanent and temporary positions, both part and full time. 

• Casual opportunities may be available for recommended applicants

• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. 

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au  for confidential support to ensure an equitable, barrier-free application process.