Clinical Support Officer
Organise, Support, Thrive—Join Our Team!
Remuneration: $71,072.43 - $73,287.41 + Superannuation + Salary Packaging
Employment Type: Permanent Full Time 38hrs/week
Position Classification: Administration Clinical Support Officer Level 3
Requisition ID: REQ622406
Closing Date: Monday, 1st December 2025
Step Into a Rewarding Role as a Clinical Support Officer
Looking to make a meaningful impact behind the scenes in healthcare?
Your organisational skills, attention to detail, and proactive approach will help ensure smooth, high-quality care for every patient—every day.
More About the Role
As a Clinical Support Officer, you’ll be the backbone of our department, providing essential administrative support and helping the team run efficiently.
Key responsibilities include:
Providing administrative and clerical support under the guidance of the Nursing Unit Manager
Coordinating patient appointments and liaising with internal departments and external providers
Assisting with staff rostering, timesheets, and workforce systems
Supporting inventory management and ordering of clinical supplies
Responding to enquiries from staff, patients, and families with professionalism and empathy
To See Success
You’ll thrive in this role if you enjoy keeping things organised, have an eye for detail, and can confidently juggle multiple tasks in a fast-paced environment. Strong communication skills, comfort with office systems, and a flexible, can-do attitude will make you a standout team member.
Bonus Skills
Previous administration experience is highly valued
Proficiency with Excel and other office software will help you hit the ground running
Why Join HNE?
Working with HNE opens the door to career growth and development opportunities while being part of a supportive and collaborative team.
You will also benefit from
- Comprehensive training, mentoring, and ongoing professional development
- Monthly allocated days off
- Monday to Friday role, no weekends!
- Access to Employee Assistance Program to promote your wellbeing
- Annual and Paid Parental Leave (Pro-rata for part time)
- Salary Packaging Options and Fitness Passport benefits to increase your take-home pay
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Laura Boulton on laura.boulton@health.nsw.gov.au
Additional Information
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
This position is full time; however, part time/job share arrangements may also be considered.
To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
Casual opportunities may be available for recommended applicants
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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