CCLHD - Mental Health Administration Support Officer Level 3

Are you a highly organised, proactive professional with a passion for supporting others? We’re looking for an Administration Officer to provide essential day-to-day administrative support to our dedicated team.

In this key role, you’ll keep things running smoothly—handling reception duties, managing patient data, coordinating appointments, and supporting both staff and clients with efficiency and care. You’ll also play a vital role in team meetings, taking minutes, preparing agendas, and making sure everything is ready to go.

Your ability to multitask, communicate effectively, and manage time-critical tasks will help ensure our service delivers the best outcomes for the community. From managing phone enquiries to assisting the Manager with diary and project support, every day brings variety and purpose.

What you’ll do:

• Greet and assist clients and visitors professionally

• Manage patient records, admissions, discharges, and referral processes

• Schedule and monitor client appointments

• Support team meetings with room bookings, agendas, minutes, and follow-ups

• Provide responsive customer service and internal support

• Assist with diary management and project coordination for leadership
  
  

About You: 

• Proven experience in an administrative or clerical position, ideally within a healthcare or community service environment.
• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Confidence in using electronic records systems and Microsoft Office applications