CCLHD - Administration Officer Level 4 - Patient Liaison Officer

Employment Type: Temporary Full Time till June 2026
Position Classification: Administration Officer Level 4
Remuneration: $1,385.35 - $1,417.05 Per Week
Hours Per Week: 38
Location:  Gosford Hospital
Requisition ID: REQ575140
Applications Close:  Wednesday, 11 June 2025 at 11.59pm
Interviews:  Friday, 20 June 2025

Looking for a dynamic role in a supportive team?   Gosford Hospital is seeking an enthusiastic and results-oriented Administration Officer to work within our Patient Liaison Team. This is an exceptional opportunity for to show case your skills and make a real difference in the provision of services to the Central Coast Community.

About the Role

The Patient Liaison Officer position is based at Gosford Hospital and operates on a rotating 7-day roster, with shifts between 7:00am and 8:00pm.

We’re seeking a motivated, detail-oriented individual to provide high-level, efficient, and accurate administrative support. This role is essential in driving positive outcomes and involves complex tasks with a high level of independence.

Previous sales experience or knowledge of private health insurance is highly advantageous as we are dedicated to support the growth of services to our patients and community through generating own-source revenue streams.  More importantly, you’ll need exceptional customer service skills, strong attention to detail, adaptability, a proactive approach, a track record of consistently meeting and exceeding key performance indicators (KPIs) and confident communication and negotiation abilities.

If you’re passionate about improving health outcomes and thrive in a fast-paced, people-focused environment, we’d love to hear from you.

For more information about this role, please view the Position Description.

About You

• You have strong written and verbal communication skills, with the ability to build and maintain effective relationships across all levels of the organisation.
  
• You have proven initiative and problem-solving ability, applying established methods, policies, and protocols to resolve issues efficiently.
• You have high-level administrative and organisational skills, including the ability to manage competing priorities, work under pressure, meet deadlines, and use MS Office and relevant electronic systems confidently.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.  

Benefits

• Work-Life Balance – Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits – Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing – Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth – Advance your career with free professional development courses and secondment opportunities.

For more information, please visit Benefits at CCLHD

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

Need More Information?

For role-related queries, please contact Anne-Marie Wilson
Phone:  4320 3554
Email:    Anne-Marie.Wilson@health.nsw.gov.au

Click here to find out more about applying for this position.

You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.

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