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Administration
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REQ559955 Requisition #
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Location: Westmead


Where you'll be working
Organisation specific content
Short paragraph on the culture, benefits, what it's like to work here

What you'll be doing
The Clinical Support Officer (CSO) is a ward/unit based role to support the work activities of nurses, midwives, medical staff and allied health staff, providing timely and accurate administrative/transactional services for members of the health care team under the direction of the Nurse/Midwife Unit Manager (N/MUM). The CSO works closely with existing administrative staff at the ward/unit level. The role complements existing roles, systems and processes within the facility.
 
The CSO provides timely and accurate administrative/transactional services for members of the health care team on designated units under the direction of the Nurse Unit Manager(s) - NUM(s).
The CSO works under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures.

 

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

 

Selection Criteria:

  1. High level customer service skills
  2. Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients
  3. Excellent time management and organisation skills with attention to detail
  4. Ability to work with minimal supervision and use initiative
  5. Understanding of the management of patient complaints and patient privacy
  6. Highly developed communication, coaching and facilitation skills.
  7. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes

 

Requisition ID: REQ559955

Applications Close: 30th April 2025

 

Need more information?

 #S-DNI

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

 

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.  For more information, please visit: https://www.steppingup.health.nsw.gov.au/  Aboriginal and/or Torres Strait Islander people are encouraged to apply.

 

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

 

Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport).

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