Administration Officer Level 3 - Outpatients Department
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- Administration
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- REQ601644 Requisition #
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- 3 days ago Post Date
Make a real impact in patient care every day
Work in a dynamic, supportive hospital team
Develop strong admin and health sector skills
Support clinic operations, assist patients, manage bookings, and drive admin efficiency. Make a difference every day. Apply Now!
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $ 68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Location: Westmead Hospital
Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.
Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs
Offers primary, secondary, and tertiary health care
Supports over a million residents in the Greater Western Region
Committed to innovation and patient centered care
Strong focus on collaboration and respect in service delivery
Empowering teams to make a lasting impact
What you'll be doing
In this role you’ll be part of a fast-paced clinic team, providing vital admin support to ensure smooth day-to-day operations and excellent patient service.
Managing appointments and patient bookings
Supporting clinic operations efficiently
Delivering excellent customer service
Maintaining accurate waitlists and records
Assisting with Medicare billing and revenue processing
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
Proven extensive clerical experience in a busy reception/customer service position.
Evidence of high level verbal and written communication skills with excellent interpersonal skills
Ability to work independently and also as part of a multidisciplinary team
Expertise in computer skills, proficiency in the use of Microsoft Office and Client/Patient Management Systems
Proven high level organisational skills including the ability to problem solve, prioritise workload, multi-task and meet deadlines
Demonstrated ability to identify issues of relevance, sensitivity and confidentiality and knowing when to escalate matters of importance and/or urgency.
Requisition ID: REQ601644
Applications Close: 7th September 2025
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Trudy Darling on Trudy.Darling@health.nsw.gov.au.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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