Administration Officer Level 3
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- Administration
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- REQ601586 Requisition #
- 📅
- 3 days ago Post Date
Bookings & Admissions Officer – Surgery
Make a real impact in patient care coordination
Work with purpose in a dynamic hospital setting
Join a team that values empathy and efficiency
Coordinate patient admissions, support care teams, and manage waiting lists with purpose. Be the difference in someone’s hospital journey. Apply Now!
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Location: Bookings & Admissions Department, Westmead Hospital
Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.
Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs
Offers primary, secondary, and tertiary health care
Supports over a million residents in the Greater Western Region
Committed to innovation and patient centered care
Strong focus on collaboration and respect in service delivery
Empowering teams to make a lasting impact
What you'll be doing
In this role you’ll be the key link in managing waiting lists and elective admissions, ensuring accuracy, patient care and smooth coordination across services.
Managing patient admissions and bookings
Communicating with diverse stakeholders
Monitoring waiting list performance
Delivering exceptional customer service
Ensuring data accuracy and patient privacy
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
Relevant experience in admissions and bookings processes.
Experience with computerised patient administration systems.
Sound knowledge of NSW Health "Elective Surgery Access" Policy Directive (PD2022_001).
Experience in a customer service role demonstrating effective interpersonal skills.
Demonstrated ability to work productively within a team, and to work autonomously when required.
Demonstrated time management and organisational skills to manage competing priorities.
Demonstrated understanding of Medical Terminology.
Requisition ID: REQ601586
Applications Close: 31st August 2025
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Alexandra Allen on 045 544 8902.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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