Ward Clerk (Administrative Officer Level 2) - Emergency Department
Employment Type: Permanent Full Time and Part Time
Hours per Week: Minimum 24
Position Classification: Administrative Officer Level 2
Remuneration: $33.59 - $34.70 per hour + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ605034
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
Formed in 1882, Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. It remains one of the nation’s most respected hospitals, with a distinguished history serving the health needs of local, statewide, national and international communities.
As a Ward Clerk (Clinical Service Administrative Officer) you will provide, develop and maintain optimum operational support within the Emergency Department. Your duties will include assisting with the clerical component of the nursing admission and answering phones, filing patient documents, computer data entry, answering patient enquiries, paging doctors as required, and collection of medical records.
For more information, please view the Position Description.
Ideal Candidate
- Demonstrated administrative and clerical support skills including skills in the use of varied computer packages, and the ability to acquire new skills.
- Demonstrated communication skills incorporating the abilities of courtesy, tact, diplomacy, and confidentiality.
- Thorough working knowledge of medical terminology or the ability to quickly acquire such knowledge.
- Demonstrated ability to work autonomously and utilise discretion, meet deadlines, prioritise, and work as an efficient team member.
Benefits
- Allocated Day Off each month, paid parental leave and annual leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD please visit Working With Us.
To further connect with us, check us out on LinkedIn.
For enquiries, please contact Georgina Michael or (02) 9515 0701 or via email at Georgina.Michael@health.nsw.gov.au.
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 17 November 2025
For Applicant Support and Information, visit Applicant Information.
