Outpatient Billing and Revenue Officer (AO4) - REQ584792
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- Administration
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- REQ584792 Requisition #
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- 1 day ago Post Date
Position Classification: Admin Off Lvl 4
Remuneration: 72285.58 - 73940.16 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ584792
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
- An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.
- Part time applications will be considered
We are looking for detail-oriented and proactive Outpatient Billing and Revenue Officers to join our outpatient teams at Randwick Children’s Hospital (1 permanent full-time role) and Westmead Children’s Hospital (28 hour permanent part-time role). These positions are Monday to Friday, with no weekends or public holidays.
In this key role, you will:
- Lead outpatient billing processes, ensuring accuracy and compliance with Medicare and health policies
- Collaborate closely with referral officers and admin staff to link billing and referral information
- Process daily Medicare claims and manage payment issues
- Support patients and families at reception and assist with appointment scheduling and clinic operations
- Educate and support staff in billing procedures and systems
You’ll work in a fast-paced, team-focused environment where your contribution directly supports service continuity and financial accuracy. If you're ready to make an impact and improve billing workflows across outpatient services, we’d love to hear from you.
What you'll be doing
- Demonstrated experience in providing high-level administrative support to a department in a healthcare or hospital setting
- Demonstrated excellent interpersonal and communication skills, with the ability to build and maintain effective working relationships with a diverse range of individuals
- Demonstrated ability to work both collaboratively within a multidisciplinary team and independently, while taking initiative as required.
- Demonstrated knowledge of hospital-based systems i.e iPM, eMR, scheduling, Patient Billing & Revenue Collection (PBRC) and Microsoft Office Word.
- Experience in prioritising tasks effectively and take initiative to improve processes and outcomes.
- Strong organisational skills, with the ability to manage multiple tasks and meet deadlines effectively.
- Demonstrated experience in training and mentoring staff, with the ability to support a team in developing their skills and knowledge in line with organisational goals and objectives
SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.
Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
Please refer to the Application Guide and NSW Policy Directive PD2024_015 Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases for vaccination requirements.
This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian. For more information on how to apply for the clearance, please visit the Office of the Children’s Guardian Website https://ocg.nsw.gov.au/
NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.
Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Lorraine Daoud on lorraine.daoud@health.nsw.gov.au
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au
For technical support please contact the customer services team on 1300 679 367 and select option 3.
Applications Close: 6/07/2025
