Application Support Officer - South

Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:

1. Experience as a member of a pathology end-user department and/or a solid understanding of diagnostic laboratory processes and workflows in relation to Core build (user accounts, locations, wards), Pre-Analytical workflow, and Medicare and Non-Medicare billing.
2. Demonstrated ability to analyse, investigate and resolve issues in liaison with internal and external stakeholders and customers.
3. Well-developed interpersonal skills with demonstrated good oral and written communication skills including the ability to assist stakeholders in issue resolution over the phone, by email and by screensharing.
4. Demonstrated ability to analyse and present data for review and action using MS Excel.
5. Demonstrated ability to work both in a team and individually.
6. Efficient, effective planning and use of own time in the setting of priorities to achieve set objectives with the resources available and within set time frames, including experience in delivering to project milestones.
7. Demonstrated experience in balancing complex and multiple issues whilst maintaining quality around core work.

Need more information? 

  1) Click here for the Position Description
  2) Find out more about applying for this position
  3) For role related queries or questions contact Simon Winter on Simon.Winter@health.nsw.gov.au

Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). Additionally, Category A workers are required to receive a booster dose three months after completing the primary course of COVID-19 vaccinations. New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate (IM011 immunisation medical exemption form) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.  

New to NSW Health Pathology? 

The preferred candidate may be required to undergo a functional assessment prior to appointment.

Talent Pool

If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future temporary and casual vacancies.

Our Commitment to Diversity and Inclusion 

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.