Receptionist (Administration Officer Lvl 2) - General Managers Unit - Perm FT
Requisition ID: REQ643602
Employment Type: Permanent Full Time, 38 hours per week
Remuneration: $66,608.03 - $68,817.27 per annum + 12% Superannuation + Salary Packaging
Location: Liverpool Hospital
Applications close: 15/03/2026
Contact: Fallon Nicholas - Executive Officer to General Manager on Fallon.Nicholas@health.nsw.gov.au | 02 8738 6301
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
The General Manager’s Unit at Liverpool Hospital is seeking a motivated and professional Receptionist (Administration Officer Level 2) to join our team. This is a fantastic opportunity to play a key role in supporting one of the busiest and most dynamic units within South Western Sydney Local Health District. As the first point of contact for the General Manager’s Unit, you will provide high‑quality customer service to staff, visitors, and members of the public through face‑to‑face interactions, phone enquiries, and email communications. In this pivotal front line role, you will contribute to the smooth and efficient functioning of the unit by managing administrative tasks, maintaining organised filing systems, and ensuring the accurate completion and recording of documentation. You will work closely with staff across all levels of the organisation, supporting positive working relationships and helping deliver a responsive, professional, and patient‑centred administrative service. This role offers the opportunity to make a meaningful impact in a fast‑paced healthcare environment, while demonstrating the values of SWSLHD, including respect, collaboration, and cultural sensitivity.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
1. Tell us about a time you delivered high‑quality customer service in a busy front‑of‑house environment; how did you assess client needs, stay organised, use the required systems and maintain confidentiality while remaining calm and professional?
2. Describe an occasion when you managed important records or documentation while supporting customers; how did you ensure accuracy, use the necessary systems and balance working independently with working effectively as part of a team?
If you’d like more details, we’re here to help.
Position Information
Applicants will be assessed against the criteria in the Position Description.
How to Apply
Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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