Training Consultant

Classification: Health Manager Level 2
Employment type: Full Time Exempt for a period up to December 2026
Hours per week: 38
Remuneration: Salary relative to experience and ranges from $114,251.00 to $134,809.00 per annum plus 12% superannuation
Location: St. Leonards or Charlestown – flexible hybrid working, with regular scheduled time in the office each week. This role requires regular travel to other NSW Health locations
Applications close: 11:59pm, Sunday 15 February, 2026

 

Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade.

HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.

About the opportunity
Join a major NSW Health transformation program and help shape how patient billing is delivered across the state. We’re looking for a Training Consultant to design, develop and deliver high‑quality learning experiences that support staff through change and ensure consistent, confident adoption of new systems and processes.

What you’ll do

• Deliver engaging training to staff across multiple Local Health Districts.
• Create innovative face to face, virtual training and demonstration sessions.
• Tailor training materials to program needs and audience requirements.
• Evaluate and refine learning content to ensure ongoing effectiveness.
• Work closely with program teams and stakeholders to understand changes and their impact.
• Contribute to program meetings and help maintain alignment across teams.

What you’ll bring

• Strong facilitation, instructional design and communication skills.
• Ability to build positive relationships with stakeholders.
• Confidence balancing competing priorities in a dynamic environment.
• A collaborative, proactive and solutions‑focused mindset.

For full details about the role’s responsibilities and requirements, please refer to the Position Description. If you’re passionate about creating meaningful learning experiences and want to support a key NSW Health program, we’d love to hear from you.

About us

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

Additional benefits

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Hybrid working and flexible work arrangements: enjoy a combination of working from home and the office along with varied start/finish times, part time work and job sharing where applicable
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.

Please note some benefits may only apply to certain employment types.

How to apply

• Click Apply Now at the top of the page.
• Attach your resume and provide answers to the targeted questions below

Targeted questions

• Describe a time when you planned and delivered system training for a program or project. What was your approach, and what outcomes did you achieve?
• Have you previously delivered training related to patient billing or revenue cycle? Please provide examples.

Additional information 

• Applicants will be assessed against the essential criteria in Position Description
• We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!
• If successful following the application close date, you will be required to attend interview as well as reference checks.
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

Contact information

Please contact Sonia.Martin@health.nsw.gov.au if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 367.

For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact HSNSW-AboriginalWorkforce@health.nsw.gov.au
Support is also available through the Stepping Up website. 

Please let HSNSW-Diversity@health.nsw.gov.au know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.