Tobacco Regulatory Control Officer - Coffs Harbour
Employment Type: Temporary Full Time (up to June 2027)
Position Classification: Health Manager Level 2
Remuneration: $109,857 - $129,624, plus Superannuation
Location: Coffs Harbour
Hours Per Week: 38
Requisition ID: REQ612875
Closing Date: Wednesday 05 November 2025 at 11:59pm
Join our Centre for Regulation and Enforcement (CRE) at Ministry of Health for an exciting temporary employment opportunity and be part of the team enriching health in millions of ways every day.
About us
Contribute to a high-performing team responsible for tobacco and e-cigarette compliance and enforcement across NSW.
Access professional development and career growth opportunities in a dynamic and supportive environment.
Enjoy flexible/hybrid working arrangements that support work-life balance.
To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.
About the role:
You’ll be joining the largest public health system in Australia and contribute to a world-class health system in NSW.
As a Tobacco Regulatory Control Officer, you will support inspections, investigations, and enforcement activities under the Poisons and Therapeutic Goods Act 1966, Smoke-free Environment Act 2000, and Public Health (Tobacco) Act 2008.
You will play a key role in ensuring compliance across tobacco and e-cigarette retailing and smoke-free locations throughout NSW.
This role involves frequent travel across NSW and working collaboratively with other authorities to uphold public health standards.
Health Manager level 2, starting salary from $109,857 - $129,624 plus Super, with a 38-hour work week.
What you’ll be doing
Conduct field inspections and monitor compliance with tobacco and e-cigarette legislation.
Support investigations and enforcement actions, including licensing, covert operations, apply your analytical and observational skills in real-world settings.
Assist in preparing documentation, ministerial briefings, and correspondence.
Maintain strong relationships with stakeholders and community partners.
Contribute to strategic compliance programs and continuous improvement initiatives.
About you:
We are seeking motivated and committed individuals who can support the work of NSW Health with:
- Strong analytical mindset, willingness to learn how to interpret legislation and compliance data.
- Excellent interpersonal skills to navigate confrontational or high-pressure interactions with professionalism and composure Ability to work flexibly across diverse environments and locations.
- Proven capacity to work independently and collaboratively in a team.
- Current NSW driver’s licence and willingness to travel, including overnight stays.
- Certificate IV in Government Investigations or equivalent experience is desirable
- Proven experience in a regulatory environment
How to apply
At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND demonstrate your ability by providing a response to the two target questions in the application questionnaire.
Target Questions (maximum 4000 characters per question)
1.Describe a recent experience where you participated in a regulatory or compliance project in a complex environment. What were the main challenges you faced in ensuring alignment with organisational policies, and how did you address these challenges to meet both governance and business objectives?
2. Provide an example of how you have dealt with a challenging stakeholder. What approach did you take to de-escalate the situation and achieve a desired outcome?
Please note that the successful candidate(s) will be required to undergo a pre-employment health assessment as part of the recruitment process.
For role related queries or questions contact Lachlan Porteous at Lachlan.Porteous@health.nsw.gov.au and quote REQ611342.
If you do require any adjustments to the recruitment process during the recruitment process, please contact Karen Kennedy - karen.kennedy8@health.nsw.gov.au
Closing Date: Wednesday 05 November 2025 (11:59PM)
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Our commitment to Diversity and Inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia
Additional information
- This is a temporary role until June 2027.
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- Please note the selection process will include a range of merit-based techniques to assist in determining your suitability for the role.
- If you are Current NSW Health, NSW Ministry of Health and NSW Government staff and are looking for opportunity of Secondment, you must have your manager’s approval prior to expressing interest.
- You will be required to work in person 5 days a week (38 hours per week), with a combination of office and field work.
- For preferred applicants as part of the recruitment process, it is a mandatory requirement that you complete a pre-employment health assessment (PEHA) to ensure you can undertake the duties of the position safely.
For more information about working at the NSW Health, please visit our career portal.
Closing Date: Wednesday 05 November 2025 (11:59PM)
