Security Officer | Permanent | Rotating Shift
🛡️ Protect people and property in one of NSW’s largest health services
💼 Permanent role with penalty rates and NSW Health benefits
🤝 Use communication skills to de escalate and respond to incidents
Join a high performing hospital security team where your experience protects people, manages risk and supports critical healthcare services.
Employment Type: Permanent Full Time
Position Classification: Security Officer
Remuneration: $63,176.25 per annum
Hours Per Week: 38
Location: Westmead Hospital
Where you'll be working
Westmead Hospital is one of Australia’s leading tertiary hospitals and a key part of WSLHD. You will join a committed and professional security team supporting staff, patients, visitors and contractors in a complex, high‑activity healthcare environment.
Large, diverse hospital precinct with 24/7 operations
Strong focus on safety, professionalism and teamwork
Collaborative environment working alongside clinical and emergency services
Values‑driven culture aligned to NSW Health standards
Meaningful work that directly supports community safety
What you'll be doing
Western Sydney Local Health District (WSLHD) is seeking dedicated and professional Security Officers to join our team at Westmead Hospital. These permanent full‑time positions (38 hours per week) operate across a 12 hour, 7‑day rotating roster, including nights, weekends and public holidays. Penalty rates and opportunities for overtime may apply in accordance with the applicable NSW Health Award.
As a Security Officer, you’ll play a critical role in maintaining a safe and secure hospital environment while delivering high‑quality customer service. You will work collaboratively with multidisciplinary teams and respond confidently to incidents as they arise. Key responsibilities will be to
Maintain safety and security of people, property and assets
Identify risks, take appropriate action and complete accurate reports
Provide professional customer service to staff, patients and visitors
De‑escalate challenging situations and respond to incidents and emergencies
Monitor security systems including CCTV, duress alarms and access controls
We will support you to succeed through:
Structured induction and mandatory training
On‑the‑job training and buddy system support
Violence prevention training
Ongoing guidance from senior staff and leadership
Why join us?
Job security through permanent employment
Opportunity to build a long‑term career in healthcare security
Exposure to a diverse, complex environment that builds strong security and incident‑management experience
Access to salary packaging, allowing you to increase your take‑home pay by paying some expenses with pre‑tax income
On‑site amenities including cafés, food outlets and staff facilities
Ready to make a difference?
At WSLHD, we are committed to diversity, inclusion and people‑centred care. Join a workplace where your skills help protect those who care for our community. Apply now and be part of a team that keeps people safe, every day. Submit online your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Essential Requirements:
License: Class 1A Licence as issued under the Security Industry Act 1997
Qualification: Certificate II in Security Guarding and current First Aid Certificate
Selection Criteria:
NSW Driver Licence with excellent driving record (full or provisional class C)
Excellent verbal and written communication and interpersonal skills
Demonstrated ability to manage and de-escalate difficult situations
Proven ability to work effectively within a multidisciplinary team
Demonstrated experience with electronic security systems such as access control and building management systems, CCTV monitoring, data entry, and radio communications
Ability to adapt and learn emerging security and IT systems
Experience in a customer service role, ideally involving access or traffic monitoring
Requisition ID: REQ663877
Applications Close: 28th May 2026
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Andrew Moore on Andrew.Moore2@health.nsw.gov.au
Previous applicants need not apply
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)
Security Master License Number for WSLHD: 407479615
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