Revenue Support Manager
Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 1
Remuneration: 87813 - 116824 full time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ660371
Location: Westmead
Applications Close: Midnight on 21 May 2026
For role related queries or questions contact Beulah Roychoudhry on Beulah.Roychoudhry@health.nsw.gov.au
At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.
As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.
What you'll be doing
The Children’s Hospital at Westmead, together with the Sydney Children’s Hospital, forms the Sydney Children’s Hospitals Network (SCHN). Our aim is to provide relevant, innovative and dynamic health service for all attending our facilities.
The primary purpose of the Revenue Support Manager is to identify revenue opportunities, influence outcomes and improve related business processes to contribute to service delivery at the Sydney Children’s Hospitals Network.
This role will provide advice to the Ovserseas Patient Coordinator in raising revenue in compliance with NSW Health and the Sydney Children’s Hospitals Network guidelines and instructions.
The Revenue Support Manager will undertake a range of activities including responsibility for the management of Non Clinician Billing, Lifetime Care and Support, Motor Vehicle Accident Sundry Debtors and Medicare Ineligible as directed y the Overseas Patient Coordinator which require a flexible and hands-on approach to work and the ability to work independently.
The Revenue Support Manager works closely with the Overseas Patient Coordinator in ensuring excellence in service delivery by investigating issues and providing advice covering operational aspects of revenue generation at SCHN identifying gaps in revenue. This role has a close working relationship with Departments and Clinicians to identify revenue opportunities and make a direct contribution to management solutions.
Additional Benefits (for eligible employees): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)
How to Apply:
Click ‘Apply Online’ and submit your application including:
- A resume (maximum 5 pages) outlining your experience
- Responses to the questions below:
- Demonstrated knowledge of legislation and billing requirements relating to revenue generation within the Medicare system and Private Health Insurers
- Demonstrated communication and interpersonal skills with the ability to develop and maintain relationships with internal and external stakeholders and influence outcomes
- Demonstrated ability to work independently in a complex environment, preferable Health
- Demonstrated organisational skills and the ability to set priorities and meet key performance indicators and deadlines based on the strategic focus of the Network
- Proven skills in the evaluation of work processes and the ability to assist in the development of policy and procedures to improve work performance
- Demonstrated skills in data analysis and the ability to collate and present reports in a user-friendly format
Child Safe Standards:
SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
Additional Information:
SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.
Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.
An Eligibility List may be created for future permanent and temporary full or part time vacancies.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au
For technical support please contact 1300 679 367
Learn more about The Sydney Children’s Hospitals Network
