Program Manager, Discharge Patient Flow Concierge
About you
We are seeking motivated and committed individuals who can support the work of NSW Health with:
- Demonstrated ability to lead strategic initiatives and manage change by effectively planning, delivering and overseeing all stages of the project lifecycle, including development, implementation, performance improvement, monitoring and evaluation
- Relevant tertiary qualifications or demonstrated equivalent professional experience.
- Highly developed analytical skills, with the ability to interpret complex, multi‑source information, apply sound independent judgement in a dynamic interagency policy environment, and prepare clear, high‑quality analysis and reports.
- Demonstrated ability to think creatively, resolve challenges and deliver innovative, business‑focused solutions, supported by strong interpersonal, influencing and negotiation skills to effectively engage and influence senior stakeholders.
- Demonstrated experience in fostering a strong team culture, collaborative approach to achieving deliverables and working effectively in high performing teams and organisation.
How to apply
At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (max 2 pages) and cover letter (1 page) AND explain your interest and motivation in applying for this role and highlighting your relevant skills.
For role related queries or questions contact Roslynn Watson Director System Performance Support roslynne.watson@health.nsw.gov.au and quote REQ642315.
If you do require any adjustments to the recruitment process during the recruitment process, please contact Lisa Byrne on Lisa.Byrne@health.nsw.gov.au.
Closing Date: 11:59pm Tuesday 24 March 2026.
Need more information?
- Click here for the Position Description.
- Find out more about applying for this position.
Our commitment to Diversity and Inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.
Additional information
- This is a temporary role and there may be opportunities for ongoing employment at grade.
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- Please note the selection process will include a range of merit-based techniques to assist in determining your suitability for the role.
For more information about working at the NSW Health, please visit our career portal.
Applications Close: 11:59pm Tuesday 24 March 2026.
