Private Patient Officer - Administration Officer (Lvl 5) - Temp FT/PT & Casual
Requisition ID: REQ640664
Employment Type: Temporary Full Time/Part Time or Casual, Until August 2026
Remuneration: $39.92 - $40.83 per hour + 12% Superannuation + Salary Packaging
Location: Bankstown-Lidcombe Hospital
Applications close: 22/02/2026
Contact: Paul Tsimbakis - Acting Revenue Manager - Email on Paul.Tsimbakis@health.nsw.gov.au or (04) 5754 7210
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
Step into a position where your contribution genuinely shapes the patient journey and strengthens the hospital’s financial sustainability. You’ll guide individuals through important decisions about their care, offering clarity around admissions and financial pathways so they feel supported and informed. Your work ensures that vital services remain accessible and that every patient receives the confidence and reassurance they deserve at a crucial moment in their healthcare experience.
Are You the Right Fit?
Bring your commitment to exceptional service into a role where every interaction shapes a patient’s experience. You’ll thrive in a dynamic environment that operates across a rotating seven‑day roster, using your communication finesse, advocacy strengths, and negotiation skills to support individuals at pivotal moments in their care journey. Your technical confidence with Microsoft Office and hospital eMR systems—whether Cerner, PBRC, or equivalent—will help you navigate complex information with ease, ensuring accuracy, empathy, and professionalism in everything you do.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
1. High level advocacy and negotiation skills with well-developed interpersonal skills and ability to establish effective working relationships.
2. Exceptional verbal/written communication skills with ability to critically analyse information and prepare clear concise reports and business/client communications for management.
3. Ability to work a 7 day rotating roster including after-hours
4. Demonstrated advanced knowledge of Microsoft Office and knowledge of Patient Administration System/Cerner and PBRC
If you’d like more details, we’re here to help.
Position Information
Applicants will be assessed against the criteria in the Position Description.
How to Apply
Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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