Principal Business Analyst – Safe Staffing Levels (SSL)

Employment Type: Temporary Full Time (up to April 2027)
Position Classification: Health Manager Level 4
Remuneration: $147,653- $175,917 plus Superannuation
Location: 1 Reserve Road, St Leonards NSW
Hours Per Week: 38
Requisition ID: REQ647879
Closing Date: 8 March 2026 (11:59PM)

Join our Workplace Relations Branch at Ministry of Health for an exciting temporary employment opportunity and be part of the team enriching health in millions of ways every day. 

The Ministry of Health is dedicated to delivering high-quality services and improving the health outcomes of the people in New South Wales. We value collaboration, innovation, and excellence, as we strive to create an environment where employees can thrive and make a real difference.

Our core values of collaboration, openness, respect, and empowerment are more than just words – they're the guiding principles that shape every aspect of our work.

About the role
With your skills and experience, you can contribute to the millions of ways we’re enhancing health and wellness while developing your career as part of the largest health organisation in Australia.

You'll be joining the largest public health system in Australia and contribute to a world-class health system in NSW. 

As the Principal Business Analyst (SSL), you will align the business needs with technical solutions. The role is responsible for understanding and documenting complex business requirements related to data analysis, reporting, integration and then translating them into actionable technical specifications. This is to ensure that the SSL reporting requirements align with the organisation's strategic goals and empowers data- driven decision-making processes.

You will work in dynamic environment with a highly experienced team, including the Principal Nursing Workload and Staffing Advisor and Associate Director Strategic Projects and Analytics to manage data processes for the strategic analysis of Workforce and activity data.

This role will require you to utilise your highly developed data analysis skills and extensive experience in MS Excel and Microsoft office products.

Health Manager level 4, starting salary from $147,653- $175,917 plus Super, with a 38-hour work week.

What you’ll be doing

• Initiate and lead the collection of complex business requirements, defining clear acceptance criteria to ensure alignment with the strategic objectives.
• Oversee stakeholder engagement and functional design activities for the SSL application assessing data suitability for business needs and ensuring alignment with the business objectives.
• Develop, manage and mentor the team in creating detailed technical documentation, including technical requirements, As-is/To-be processes, and potential test cases while ensuring consistency and quality of deliverables.
• Manage data integrity and accuracy throughout the data layers while supporting and guiding other technical business analysts in these tasks.
• Facilitate and manage workshops, focus groups, working groups and other meetings, driving outcomes that align with strategic objectives and managing elements of project delivery.
• Proactively identify, assess and manage risks and issues ensuring timely resolution and reporting to the Director/Project Manager, while mentoring the other business analysts in effective risk management practices.
• Review, manage and approve deliverables of technical business analysts providing guidance, mentorship and support to enhance quality of the project deliverables.
• Act as a subject matter expert, liaising between business stakeholders and development team.
• Ensuring practice is documented, stored, and maintained for all to access to enable effective delivery and enhanced ways of working; challenging constructively and being objectively critical to achieve solutions that are fit for purpose.

About you

We are seeking motivated and committed individuals who can support the work of NSW Health with:

• Tertiary qualifications in a relevant discipline and extensive work experience as a Technical Business Analyst within enterprise resource planning and performance management environment.
• Extensive experience in gathering business requirements and translating them into functional and non- functional requirements, user stories and process maps.
• Extensive working experience with project lifecycle and implementation methodology such as Agile Scrum, prince2 etc.
• Strong technical expertise and recent hands-on experience using SQL or other data query, data modelling, reporting and profiling tools.
• Extensive experience in analysing complex datasets, performing root cause analysis and providing solutions to challenging business or technical issues.

How to apply

At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.

Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND demonstrate your ability by responding to the two target questions below.

1. Describe your recent experience in analysing staffing data and patient activity data from different source systems, specifically with inconsistent ward structures and granularity. (max 200 words).
2. How would you design (or support the design of) a reporting solution in Oracle EPM, including your approach to dimensional modelling and data alignment? (max 200 words).

Closing Date: Wednesday 8 March 2026 (11:59PM)

Need more information

Click here for the Position Description

For role related queries or questions contact Terence Johnson on Terence.Johnson@health.nsw.gov.au or 0410480150 and quote REQ647879.

If you do require any adjustments to the recruitment process during the recruitment process, please contact Frankie De Luca on frankie.deluca@health.nsw.gov.au.

Our commitment to Diversity and Inclusion

At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.

Additional information

• This is a temporary role and there may be opportunities for ongoing employment at grade.
• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. 
• Please note the selection process will include a range of merit-based techniques to assist in determining your suitability for the role.

For more information about working at the NSW Health, please visit our career portal.

Applications Close: Wednesday 8 March 2026 (11:59PM)