PoCT Product and Customer Support Officer
Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:
- Demonstrated experience in supporting customers and providing high level customer service skills.
- Previous experience in Pathology department with knowledge of laboratory information systems
- Proven proficiency in using computer applications.
- Demonstrated experience with accurate preparation of documentation and data entry.
- Demonstrated troubleshooting and problem solving skills with a demonstrated desire to provide an excellent service to customers.
Demonstrated effective oral and written communication skills with a pleasant and responsive telephone manner, both written and verbal English.
Information For Applicants
NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.
NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.
NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website
You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.
All workers must meet NSW Health’s vaccination and screening requirements before starting employment. See PD2024_15 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.
An eligibility list may be created for similar vacancies in the future.
We encourage applicants to submit responses that reflect their own experiences and perspectives. Please note that applications that appear to be generated by AI tools or copied from external sources may not be considered.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Linda Wilson on Linda.Wilson3@health.nsw.gov.au
To learn more about NSWHP please visit “Life at NSW Health Pathology” or connect with us on LinkedIn!
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