Patient Transport Officer

Classification: Patient Transport Officer
Employment Type: Casual
Remuneration: 34.30 per hour plus 12% superannuation
Location: Tamworth

HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.

About the opportunity

HealthShare NSW is seeking motivated and compassionate Patient Transport Officers to join our team and play a vital role in supporting patient care across the NSW Health system. In this role, you will be responsible for the safe transfer and transport of patients in a variety of environments, often outside hospital settings, ensuring dignity, comfort, and safety at all times. You will drive patient transport vehicles, assist with manual handling and movement of patients, maintain accurate documentation, and ensure vehicles and equipment are clean, roadworthy, and well stocked. This position requires a strong commitment to customer service, professionalism, and the values of NSW Health.

To be successful, you will hold a current Senior First Aid Certificate, a Working With Children Check (paid work), and an unrestricted NSW Manual Light Rigid Driver Licence with an excellent driving history. You will demonstrate strong manual handling capability, effective communication and basic literacy skills, and the ability to work a seven‑day rotating roster, including public holidays and overtime as required. This role suits individuals who thrive in dynamic, minimally supervised environments, can problem‑solve under pressure, and are committed to delivering safe, high‑quality patient transport services while actively engaging in ongoing training and development.

About us

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

Additional benefits

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.

Please note some benefits may only apply to certain employment types.

How to apply

• Click Apply Now at the top of the page
• Attach your resume and provide answers to the targeted questions below
• We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we encourage applicants to provide genuine responses in their own words
   

Targeted questions

• I hold a current senior first aid certificate and have uploaded my certificate as part of the application process.
• I hold a current NSW unrestricted Manual Light Rigid Driver's Licence and have NOT incurred more than six demerit points in the last three years or a had my licence suspended/cancelled in the last two years and am able to supply a copy of my driving record as part of the recruitment process.
• I am willing and able to obtain a Working with Children Check for paid work within NSW.
• I acknowledge that if successful I will need to attend a full time induction programme that consists of 2 weeks Monday through Friday
• I am able and willing to work seven-day rotational roster including public holidays, early morning commencement and late evening completion time and a reasonable amount of overtime

Additional information 

• HealthShare NSW assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description. Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework
• If successful following the application close date, you will be required to attend interview as well as reference checks
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• This is a NSW Health Category A position which requires immunisation and Tuberculosis (TB) screening. Refer to NSW Health OASV Policy (Page 12) for a complete list of required vaccines. During application, please upload OASV Undertaking/Declaration Form and TB Assessment Tool with any vaccination evidence you have.
• If you are identified as a preferred candidate and are external to HealthShare NSW, you will be required to complete a physical pre-employment health assessment (at no cost to you) to confirm your ability to safely perform the duties of the role. Employment is subject to successful completion of all pre-employment checks.
• An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

Contact information

Please contact Steven Stewart - Steven.Stewart@health.nsw.gov.au  if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 367.

For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact HSNSW-AboriginalWorkforce@health.nsw.gov.au
Support is also available through the Stepping Up website. 

Please let HSNSW-Diversity@health.nsw.gov.au know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.